Communication Associate

Pella Windows & DoorsPella, IA

About The Position

The person in this position is responsible for assisting with planning and executing all aspects of customer support. Duties include but are not limited to: frequent contact with outside consumers, and interface between multiple sales channels. Required to respond to all internal and external written correspondence, coordinate tasks, and special projects as requested. This position requires excellent interpersonal, written communication skills including good knowledge of sentence structure, the meaning and spelling of words, rules of composition, and grammar. The role involves using independent judgement with limited guidance or supervision. An understanding of the company’s product and process knowledge and applications is highly recommended to perform the job. The person in this position is expected to carry out the duties efficiently, attentively and conscientiously.

Requirements

  • Excellent interpersonal skills.
  • Excellent written communication skills.
  • Good knowledge of sentence structure, the meaning and spelling of words, rules of composition, and grammar.
  • Ability to use independent judgement with limited guidance or supervision.

Nice To Haves

  • Understanding of the company’s product and process knowledge and applications is highly recommended.

Responsibilities

  • Assisting with planning and executing all aspects of customer support.
  • Frequent contact with outside consumers.
  • Interface between multiple sales channels.
  • Respond to all internal and external written correspondence.
  • Coordinate tasks and special projects as requested.
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