Communication Associate

Platinum Coastal Group • Fayetteville, NC

1d • Onsite

About The Position

This entry-level, on-site hospitality role focuses on memorable, high-touch interactions with guests at hotels, resorts, attractions, venues, or entertainment properties. The position involves regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers and is not remote. A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to detail, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, though many employers provide training for entry-level hires.

Nice To Haves

• Prior hospitality experience can be helpful.

Responsibilities

• Create warm, personalized face-to-face guest interactions.
• Answer questions and help guests navigate the experience.
• Recognize service opportunities and assist with issue resolution.
• Gather feedback and communicate recurring needs to the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed