Communication Assistant- Service Point

McGill UniversityMontreal, QC
Onsite

About The Position

Under the direction of the immediate supervisor, the incumbent may perform some or all of the listed general administration functions. These functions are of low complexity and the incumbent performs them using precise instructions provided by his/her immediate supervisor or other team members.

Requirements

  • Undergraduate student currently enrolled in Arts, Education, Engineering, Management, Music, Nursing or Science
  • General knowledge of the downtown campus and student life
  • Strong written and oral communication skills
  • Strong interpersonal skills - must be outgoing, willing to engage and initiate conversations with students
  • Knowledge of French and English
  • Work study applicants, a requirement. Must provide proof of Work study acceptance (please attach under application.)
  • Authorized to work in Canada
  • Willing to work in the province of Quebec at the campus where the position is based / located
  • Level 3 English proficiency on a scale of 0-4

Nice To Haves

  • Involvement in the McGill community (clubs, services, athletics or other university activities) an asset
  • Customer service an asset

Responsibilities

  • Greets students and answers general inquiries about the University services and directs them to the appropriate triage area
  • Helps with photocopying, filing, and data entry
  • Answers telephones, provides general customer service (CHAT with students)
  • Assists with ID Card production
  • Supports with some student activities and events, as needed, such as open house, and other student events.
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