Communication Access Real-Time Translation (CART) Provider

Jamison • Atlanta, GA

9d • Hybrid

About The Position

Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Communication Access Real-Time Translation (CART) Provider. This role involves furnishing professional real-time captioning services for live events, meetings, training sessions, interviews, webinars, conferences, and other designated activities. Services may be provided remotely through secure online platforms and/or onsite at the client's location, as specified in individual task assignments.

Requirements

• High school diploma or equivalent required.
• Certification through a recognized professional organization, such as: Registered Professional Reporter (RPR); Certified Realtime Captioner (CRC); or Other equivalent CART certification acceptable to the client.
• Demonstrated experience providing real-time captioning services in professional environments.
• Ability to achieve and maintain a high degree of accuracy in real-time transcription.
• Proficiency using CART software, stenographic equipment, and virtual meeting platforms (e.g., Microsoft Teams, Zoom, WebEx).
• Strong command of English grammar, spelling, punctuation, and vocabulary.
• Excellent communication and customer service skills.
• Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

Nice To Haves

• associate degree or higher preferred.

Responsibilities

• Convert spoken communication into accurate, verbatim text displayed in real time.
• Provide captioning for individual and group settings, including but not limited to meetings, presentations, training sessions, hearings, and conferences.
• Utilize specialized CART software and stenographic equipment necessary to perform the required services.
• Coordinate with designated points of contact to ensure appropriate access to meeting links, agendas, terminology, and presentation materials prior to events, when available.
• Maintain professionalism, confidentiality, and impartiality while delivering services.
• Troubleshoot technical issues related to caption delivery to minimize service interruptions.
• Provide post-session transcripts when specifically requested and authorized by the client.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED