Common Purpose Director - House of Sport

DICK'S Sporting Goods • Minnetonka, MN

1d • Onsite

About The Position

The Common Purpose Director - House of Sport is a store leadership role responsible for overseeing store operations in the Minnetonka, MN location. This position focuses on building and leading effective teams, driving exceptional customer service, managing operational responsibilities, and ensuring the store meets financial and performance goals. The role emphasizes a people-first culture, continuous development of teammates, and strong community involvement.

Requirements

• Bachelor's Degree in Business, Management, Communications or related area
• 5-7 years of experience
• 5+ years of leadership experience
• 3+ years of store leadership/general manager experience
• 5+ years of retail/hospitality/customer service experience
• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

Responsibilities

• Hires and builds effective hourly and salaried teams, ensuring diversity and inclusion.
• Partners with the Service and Selling Culture Director to drive customer service and ensure teammates embody the DICK’S Common Purpose.
• Manages operational responsibilities, including setting up and breaking down in-store and field events.
• Directly involved in hiring and interviewing, partnering with the Assistant Store Manager (ASM) for final decisions.
• Shares responsibility for conducting Day 1 Orientation for new hires.
• Builds a people-first culture by connecting with teammates, listening, and dedicating time to their development and well-being.
• Coaches and develops oneself and others through motivation, hands-on coaching, and stretch assignments.
• Provides in-the-moment coaching to leaders, allowing them to identify opportunities and develop solutions.
• Communicates regularly and transparently with teammates at all levels.
• Implements training initiatives, bringing the vision and experience to life through one-on-one conversations, workshops, and role-playing exercises.
• Plans and organizes long-term events and important dates for the team.
• Supports the ASM in achieving key milestones and commitments aligned with organizational goals.
• Teaches and guides the team on long-term and short-term planning, anticipating roadblocks and adjusting quickly.
• Drives conversations and working sessions to develop weekly plans with the Service and Selling Director.
• Ensures a results-driven direction with clear goals and effective information flow during leadership meetings.
• Responsible for meeting budgets in sales, expense, and all Profit & Loss (P&L) categories.
• Drives overall financial performance of the store using reporting tools and implementing strategies.
• Monitors competition assortments, pricing strategies, and promotions.
• Validates teammate schedules to meet athlete demands and drive times.
• Plans teammate schedules in advance based on upcoming events and initiatives.
• Focuses on the connection between athlete satisfaction and teammate engagement.
• Acts as Head Coach in the store, identifying and addressing issues to ensure an optimal athlete shopping experience.
• Ensures the visual strategy is executed flawlessly to create a compelling in-store experience.
• Conducts data digs using financial and operational tools to uncover business trends and inform strategies.
• Establishes a vision and sets direction, enabling teammates to understand their alignment with the common purpose.
• Supports and empowers leaders to identify obstacles, understand root causes, and develop solutions.
• Creates opportunities for community involvement, hosting events, and supporting volunteer opportunities.
• Builds direct relationships with local leaders and partners with the Community Integration Director.
• Actively recruits within the community to ensure store teammates reflect the communities served.
• Gains a deep understanding of industry and competitor trends.
• Demands high standards and holds self and others accountable.
• Empowers the team to evolve their operational mindset to deliver on programs and processes.
• Validates that game plans are executed, visual planning standards are met, and the store is clean, organized, and safe.
• Educates and empowers the team to be technical experts, taking ownership of high standards.
• Celebrates achievements and highlights teammate impact, contribution, or growth.

Benefits

• Competitive total rewards package
• Incentive
• Equity
• Benefits
• All state paid leave requirements
• Generous suite of benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager