Commission Specialist - Onsite

Western & Southern Financial Group•Fremont, MI

6h•Onsite

About The Position

Responsible for establishing and servicing sales commissions and expense reimbursement allowance (ERA) plans for firms and brokers. The Specialist will work closely with external business partners, Sales and Finance to ensure commission payments are processed correctly.

Requirements

Extreme attention to detail and accuracy. - Required
High level of math skills and competency. - Required
Solid verbal, interpersonal, and written communication skills; demonstrates the utmost confidentiality. - Required
Ability to work independently with minimal direction. - Required
Ability to work with all levels of the organization. - Required
Excellent analytical, organizational, time management, multi-tasking and follow up skills. - Required
High level of integrity, with the ability to maintain confidences. - Required
Knowledge of GLIC systems, including VUE system. - Required
Working knowledge of MS Excel and MS Word. - Required

Nice To Haves

Bachelor's Degree Or equivalent work experience - Preferred
Four years of life insurance operations experience. - Preferred
Four years of progressive experience in commission/payroll specialist capacity. - Preferred

Responsibilities

Processes and reviews commission and ERA hierarchies and set-ups; establishes/reviews commission and ERA schedules for firms and individual producers.
Applies knowledge of commission and ERA policies and ensures all company guidelines and compliance requirements are followed as relate to sales compensation and commissions.
Assists licensing & contracting associates in the establishment and maintenance of routine commission processes including training and audits when necessary.
Assists in the VUE testing process for system or commissions and ERA program changes.
Provides customer service to firms and wholesalers in reconciling information to ensure proper payouts. Initiates correction processes and resolves complaints to customer's satisfaction.
Works closely with business partners, including Firm Contacts and Finance to ensure commission and ERA payouts are processed appropriately, timely and in accordance with established guidelines.
Acts as resource to wholesaler(s) to provide guidance, answer questions and ensure follow-up for sales compensation and reporting inquiries.
Researches and analyzes error report entries. Processes or initiates corrections.
Processes service requests (responsible for submitting commission related service requests and following up until problems are resolved) for VUE.
Creates, reviews and updates commission and ERA schedules in VUE (adding products to current schedules, updating information when there is a rate increase for General Agencies).
Assists commission analyst with special projects (i.e. Audits).
Performs other duties as assigned.
Complies with all policies and standards.