Seasonal Commission Sales - Men's Apparel - Michigan Avenue

Nordstrom•Chicago, IL

About The Position

Nordstrom is hiring a seasonal commission sales employee for Men's Apparel at its Michigan Avenue location. The role centers on providing excellent customer service, building customer relationships, meeting sales goals, and helping customers create coordinated wardrobes suited to their lifestyles, careers, and occasions. The sales associate provides styling expertise across sportswear, suiting, and finishing items such as belts, socks, underwear, shoes, and accessories. Employees use Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, and use the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to support ongoing customer relationships. The role also includes keeping the department customer-ready, maintaining product knowledge, supporting the team, and working a flexible schedule based on business needs. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling. Employees may handle bulky or awkward merchandise, including reaching overhead, and regularly lift up to 10 pounds and occasionally up to 25 pounds. Weekly hours vary with business needs; shifts may include evenings, weekends, holidays, or events, and occasional support of other departments may be required. The listed pay is $17.30 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses. Nordstrom lists medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources among its benefits; eligibility may depend on location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, reach, grasp, manipulate, push, and pull.
Ability to handle bulky and awkwardly shaped merchandise, reach overhead, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods, and occasionally support other departments.