Seasonal Commission Sales - Home Department - Galleria at Roseville

Nordstrom•Roseville, CA

22h•Onsite

About The Position

This seasonal commission sales role in Nordstrom’s Home Department focuses on delivering attentive customer service, building customer relationships, and achieving sales goals. The employee provides style and product guidance, uses in-store and digital tools to develop a personal customer base, and helps create an experience that encourages customers to return. The role also supports the department’s day-to-day operations and may occasionally require flexibility to assist other departments. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts. The position requires continuous movement during 6–8 hours per shift, frequent handling of merchandise, and lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The stated pay range is $17.15 per hour; commission varies by merchandise category. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching overhead and lifting items.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in customer interactions: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Contribute to a positive, productive team environment and help teammates and the department.
Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.