Commission Sales - Women's Apparel - Kenwood Towne Centre

Nordstrom•Cincinnati, OH

6d•$13 - $13•Onsite

About The Position

At Nordstrom, customers build the brand, driven by its people. This role contributes to the company's culture and reputation by providing excellent service, being a great teammate, and meeting sales goals. The ideal candidate brings expertise, energy, and genuine care to every interaction, with a passion for fashion, relationship building, and creating a memorable customer experience. This is a professional sales role with significant earning potential. In Women's Apparel, the focus is on helping customers build a functional wardrobe for everyday life and special occasions. This involves building lasting relationships by actively listening to customer needs, offering styling suggestions, and proactively following up on new arrivals that match customer preferences. The role requires growing expertise in fit and fashion trends, and recommending alterations and tailoring to ensure customer confidence in their selections.

Requirements

A genuine passion for fashion, styling, and customer experience.
A self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
A team-first mindset, looking for ways to help your teammates and department succeed.
Comfort with technology and digital selling tools.
The ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback that earns trust and drives loyalty.
Set and achieve personal sales goals, and stay accountable to results.
Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal).