Commission Sales - Lingerie - Ross Park

Nordstrom•Pittsburgh, PA

1d•Onsite

About The Position

At Nordstrom, our customers build our brand, but it is driven by our people. You will contribute to our long-standing culture and reputation by giving the best service, being a great teammate, and meeting sales goals. You bring expertise, energy, and genuine care to every interaction. You love fashion, thrive on building relationships, and take pride in creating an experience that brings customers back. This is a professional sales role with real earning potential. The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.

Requirements

A genuine passion for fashion, styling, and customer experience
A self-motivated, goal-oriented approach with a track record of hitting targets
Strong communication and relationship-building skills with a wide range of customers
A team-first mindset, looking for ways to help your teammates and department succeed
Comfort with technology and digital selling tools
The ability to prioritize and stay organized in a fast-paced, high-volume environment
Flexibility to work varied hours based on business needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which include reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Nice To Haves

Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods
This role may also require occasional flexibility to support other departments.

Responsibilities

Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance.
Build lasting relationships with customers by providing personalized service and honest feedback.
Achieve sales goals in-store and digitally using tools like text and social media.
Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback that earns trust and drives loyalty.
Set and achieve personal sales goals, and stay accountable to results.
Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method (follow up 2 days, 2 weeks, and 2 months after a purchase), Nordy Club enrollment, and Personal Book (your tool for tracking customers so outreach feels personal).

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

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