Commissary Manager

Impact KitchenToronto, ON

About The Position

The role of the Commissary Manager is to lead all aspects of the commissary kitchen with the goal of delivering great food, minimizing waste and running a profitable business. The commissary's key objectives are executing all SOPs as written, training all team members for their assignments, and ensuring all products meet Impact Kitchen standards. You will foster a team-first mentality and deliver above and beyond service both within the commissary and to Impact Kitchen Stores. As Impact’s Commissary Manager you must be an advocate of our mission, participate in and support our ethos, and live and breathe our values. You and your team will strive to deliver the best-in-class guest experience with a motivated and engaged staff aligned to an exciting workplace culture. This role is accountable for cost of goods (COG’s), people, equipment, cleanliness and excellent food execution. The CPM reports to: Director of Culinary.

Requirements

  • Minimum 5 years progressive culinary/kitchen management experience
  • Proven understanding and success managing food and labour costs
  • Comprehensive knowledge of food production, sanitation, food cost controls and presentation
  • Knowledge of federal, provincial and municipal health and safety requirements
  • Exceptional communication, organization and leadership skills
  • Experience in training, orientating and development of new employees
  • Proven ability to ensure and train on consistency, quality and plate presentation
  • Ability to work a flexible schedule, including weekends and holidays
  • Willing to periodically work long hours depending on the needs of the business
  • Willingness to perform other duties as assigned
  • Ability to lift over 50lbs is required
  • Food Handlers Certificate is Required

Nice To Haves

  • Multiple outlet or commissary experience considered an asset

Responsibilities

  • Champion Impact Kitchen values and leadership practices
  • Build, train and develop an incredible commissary team
  • Maintaining IK standard Commissary food & beverage survey scores
  • Ensuring accurate delivery fulfillment to restaurants
  • Minimizing waste, manage costs and support the control of COGs
  • Managing refunds as required
  • Minimize variance with accurate use of SOP and inventory counts
  • Commissary P&L ownership and planning, maintain budgeted non-product cost
  • Maintain an active role in Menu Development and Menu Engineering
  • Team management ownership, including hiring and training Commissary employees, team scheduling and performance management
  • Maintain Commissary cleanliness
  • Run an effective repair and maintenance program in the Commissary including all equipment, infrastructure and vehicles
  • Research and advice on process and equipment changes that will improve consistency, efficiency, quality and throughput
  • Oversee periodic inventory counts
  • Run and review inventory reports ahead of periodic performance reviews
  • Oversee order placement with suppliers for Commissary products and ingredients
  • Development and oversight of Commissary Quality Assurance
  • Oversee the Quality control and assurance process
  • Provide exemplary support to restaurant partners across the company
  • Production planning and never out adherence
  • Participate in Health & Safety initiatives, risk mitigation, and compliance surveys
  • Other duties as assigned
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