Commercial

Plaid•San Francisco, CA

About The Position

Plaid is looking for an experienced professional to facilitate our commercial relationships with some of the largest names in fintech and financial services. The right candidate has honed business instincts and can drive strong commercial outcomes that position our customers and Plaid for success. You will serve as a thought partner, contract expert, and at times, lead negotiator for major deals. Your work is thoroughly impactful as you will define the commercial terms that underpin the relationships between Plaid and its customers. You're motivated by tangible outcomes and finding win-win deals to strike with customers. You'll also be a key partner to the broader set of Plaid’s go-to-market teams. You will help craft repeatable, robust commercial processes for an increasingly global team, leading to more speed and consistency. You enjoy rolling up your sleeves and diving into data analysis to make more educated decisions. You're keen on transparency and visibility to enable sharper decision-making and organizational communication.

Requirements

4-7 years of experience in strategic sales, business development, finance/consulting, partnerships or GTM strategy—ideally with customer-facing ownership of complex, high-value commercial agreements.
Proven track record of negotiating complex deals, including multi-product or multi-party agreements in regulated industries such as financial services or fintech.
Demonstrated success working cross-functionally with Product, Legal, Engineering, and GTM teams to shape deals, align priorities, and unblock high-stakes internal initiatives.
Strong executive communication skills to confidently engage senior external stakeholders.
Experience building scalable commercial frameworks (e.g., pricing strategies, decision processes) that support speed and consistency across a growing GTM org.
Deep interest in fintech, open finance, and technical products, with the ability to understand and advocate for product capabilities in commercial conversations.
Comfort with ambiguity and change, with a bias for action and a growth mindset suited to fast-paced, high-growth environments.

Responsibilities

Collaborate closely with Plaid’s Sales, Account Management, and Partnerships teams to negotiate key customer contracts
Creatively enable new deals with top prospects while staying true to Plaid’s operating practices
Drive successful renewals, upsells, and cross-sells with top customers to increase usage and adoption of key Plaid products
Craft pricing strategies that work for Plaid, prospects, and existing customers
Evolve and improve commercial terms, practices, and processes
Serve as the GTM expert on a given segment with regard to commercialization, pricing, and agreement requirements for new products and services
Serve as the GTM voice and single point of contact for cross-functional special projects