About The Position

GM Fleet is transforming beyond vehicle sales to offer holistic Business to Business (B2B) & Business to Government (B2G) solutions. This role is for a Commercial Zone Manager who will promote a customer-first approach to improve sales performance and revenue within an assigned book of business. The selected candidate will assume territorial responsibility for the North Central Zone (Minnesota, Iowa, Wisconsin, Michigan, Illinois, Indiana, Ohio) and must reside within the assigned territory. This position requires regular in-market visits to dealerships, offering flexibility while maintaining a strong field presence.

Requirements

  • Bachelor’s degree in Business, Marketing, or related field
  • 7+ years of combined, progressive experience across field sales, marketing, or dealer operations, with demonstrated success in driving performance and leading cross-functional initiatives
  • Demonstrated experience in leading and developing employees
  • Highly developed oral & written communication skills.
  • High level of interpersonal skills to work effectively with others both within & outside the organization.
  • Computer skills to develop, maintain & analyze data.
  • Excellent organizing & planning skills to coordinate multiple simultaneous tasks.
  • Ability to work independently & deal with conflicting priorities.
  • Ability to think strategically and creatively.
  • Broad knowledge of problem analysis methodologies & ability to develop resolutions.
  • Good understanding of dealer operations, including sales, service & parts.
  • Must reside within the assigned territory (North Central Zone: Minnesota, Iowa, Wisconsin, Michigan, Illinois, Indiana, Ohio).
  • Ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

Nice To Haves

  • MBA preferred
  • Knowledge of organizational structure & GM systems
  • 2+ yrs experience leading a sales team strongly preferred
  • 3+ yrs Dealer contact experience (OEM preferred)

Responsibilities

  • Lead Commercial Zone Team to exceed Business Elite and Regional Small Business and Dealer Fleet objectives in support of volume goals
  • Mentor, train, coach and develop commercial district manager talent
  • Drive2Great culture
  • Facilitate team sharing of best practices
  • Maintain and Grow Business Elite network
  • Ensure Business Elite standard compliance and effectiveness of participants
  • Manage Business Elite Dealer Network by evaluating sales and market share performance and addressing underperforming points
  • Identify and engage additional Dealers to become Business Elite Dealers
  • Coordinate and execute commercial training meetings to grow professionalism and sales
  • Work on small business/dealer fleet lead follow-through with Dealers
  • Encourage Dealer BDC implementation to help grow commercial sales and increase small business service retention
  • Analyze market opportunities and work with team to develop strategies and plans to grow the business
  • Serve as the subject matter expert to retail teams on the commercial business
  • Work with regional zone teams to grow small business and dealer fleet sales at all GM stores
  • Coordinate and maximize Co-op Fund usage
  • Capture Specific Opportunities with Ad-hoc Teams/Initiatives
  • Participate in Regional Truck Club meetings
  • Support Government FAE in dealer related issues
  • Manage Commercial Consensus

Benefits

  • Total Rewards resources
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