Commercial Underwriting Supervisor
West Bend Insurance Company•WI-West Bend
US-WI-Madison
US-WI-Appleton
US-Remote,
•$109,432 - $136,790•Hybrid
About The Position
The Underwriting Supervisor provides day‑to‑day leadership for an assigned group of Underwriters, ensuring underwriting quality, consistency, and productivity. This role focuses on coaching, performance oversight, execution of underwriting initiatives, and continuous improvement while serving as a key connection between Underwriting associates and leadership.
Requirements
- 7 years of experience in commercial multi-line underwriting.
- Prior leadership, supervisory, or lead experience preferred.
- Coaching, feedback, and performance management skills.
- Ability to manage multiple priorities in a fast‑paced underwriting environment while maintaining attention to detail and quality.
- Ability to analyze data, identify trends, and translate insights into action.
- Effective communication and organizational skills.
Nice To Haves
- Bachelor’s degree in Business, Insurance or related field
- Completion of Associate in Underwriting program and CPCU designation
Responsibilities
- Provide day‑to‑day supervisory leadership for an assigned team of Underwriters, with accountability for underwriting quality, consistency, and productivity.
- Support Underwriting associates through coaching, file reviews, referral guidance, and ongoing performance feedback to ensure adherence to underwriting guidelines and operational expectations.
- Execute underwriting initiatives, process changes, and workflow updates as directed by leadership; monitor adoption, effectiveness, and results.
- Review underwriting and operational performance data to identify trends, risks, and development opportunities; communicate insights and recommendations to leadership.
- Support learning and development of new Underwriting associates to ensure successful integration and skill development.
- Foster and participate in special projects and continuous improvement efforts aimed at enhancing underwriting processes, efficiency, and outcomes.
- Serve as an escalation point for underwriting questions and complex referrals, providing guidance consistent with established authority and guidelines.
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
