Commercial Systems Engineer

Targan Inc•Raleigh, NC

About The Position

The Commercial Systems Engineer is responsible for deploying, supporting, maintaining, and continuously improving commercial and production systems across global operations. The role requires expertise in Linux systems administration, Azure IoT technologies, networking, cybersecurity, infrastructure automation, and global production support. The engineer works with cross-functional teams to ensure reliable, secure, and scalable systems for manufacturing, IoT devices, cloud services, and business operations worldwide. Work is performed in a flex space building that includes offices, open desk space, a laboratory, a machine shop, and a manufacturing floor. The office environment is usually quiet and temperature controlled. Reasonable accommodation will be made for essential job functions. The duties and requirements listed are minimums and are not exhaustive; employees may be asked by their supervisor to perform other job-related duties. The description does not create an employment contract beyond an at-will relationship.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5–7 years of experience administering Linux systems, preferably Ubuntu.
  • 2–3 years of experience with Azure IoT services, including Azure IoT Hub and Azure DPS.
  • 3 or more years of experience supporting enterprise networking environments.
  • Experience supporting globally distributed production systems.
  • Hands-on experience with infrastructure automation and configuration management tools.
  • Experience with Ubuntu Linux administration.
  • Experience with Azure IoT Hub and Azure Device Provisioning Service (DPS).
  • Experience with networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and VLANs.
  • Experience with FortiGate firewall administration and FortiManager.
  • Experience with SaltStack and MAAS or automated provisioning.
  • Experience with server hardware troubleshooting and maintenance.
  • Scripting experience with Bash, Python, or PowerShell.
  • Experience with monitoring and performance management.
  • Knowledge of security best practices and system hardening.

Responsibilities

  • Design, deploy, maintain, and troubleshoot Linux-based infrastructure, primarily Ubuntu Server environments.
  • Support commercial and production systems deployed across multiple global locations.
  • Perform system administration, including patch management, performance tuning, monitoring, and security hardening.
  • Manage server lifecycle activities, including provisioning, upgrades, migrations, and decommissioning.
  • Develop and maintain system documentation, standards, and operational procedures.
  • Support and maintain Azure IoT deployments, including Azure IoT Hub and Azure Device Provisioning Service (DPS).
  • Assist with onboarding, provisioning, and lifecycle management of connected devices.
  • Troubleshoot cloud connectivity, device communication, and telemetry issues.
  • Collaborate with development teams to optimize cloud-connected solutions and operational performance.
  • Monitor cloud infrastructure and recommend improvements to scalability, security, and reliability.
  • Configure and support enterprise networking infrastructure, including routing, switching, VLANs, VPNs, and WAN connectivity.
  • Administer and troubleshoot Fortinet security solutions, including FortiGate firewalls and FortiManager.
  • Implement and maintain network security controls, firewall policies, and access management procedures.
  • Support cybersecurity initiatives, including vulnerability remediation, compliance requirements, and system hardening.
  • Develop and maintain infrastructure automation using SaltStack.
  • Implement configuration management, software deployment, compliance monitoring, and patch automation.
  • Support automated operating system deployment and server provisioning using MAAS and related technologies.
  • Identify opportunities to improve efficiency through automation and process optimization.
  • Provide Tier 2 and Tier 3 support for production systems and customer-facing infrastructure.
  • Participate in an on-call rotation and respond to critical incidents when required.
  • Support manufacturing, commercial, and IoT systems to ensure high availability and minimal downtime.
  • Coordinate with regional teams, vendors, and stakeholders to resolve complex technical issues.
  • Assist with disaster recovery planning, testing, and business continuity initiatives.
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