Commercial Success Intern

SAS Institute • Bloomington, MN

47d

About The Position

The Commercial Success Intern will support the department's process improvement initiatives, working closely with Business Operations Analysts and Specialists. This role is designed for a student or recent graduate eager to gain hands-on experience in business operations, process analysis, and cross-functional collaboration. The intern will contribute to streamlining workflows, supporting communication initiatives, and assisting with the maintenance and improvement of operational tools and documentation.

Requirements

• Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Operations, or a related field.
• Strong analytical and problem-solving skills; ability to break down complex processes and suggest improvements.
• Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word); experience with Salesforce or similar CRM is a plus.
• Interest or experience in SharePoint site management
• Willingness to learn and use Wrike or other project management tools.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and take initiative in a fast-paced setting.
• Experience in leading or supporting process improvement projects, ideally in a cross-functional environment.

Responsibilities

• Assist in mapping, analyzing, and improving business processes within the Commercial Success department, with a focus on efficiency and effectiveness.
• Support the maintenance and updating of operational documentation, under the guidance of Business Operations Analysts.
• Contribute to the improvement and design of the department's internal SharePoint site, ensuring content is relevant, accessible, and user-friendly.
• Participate in the review and coordination of internal company communications to ensure message consistency and clarity about Salesforce, the Commercial Success and BIS teams.
• Utilize Wrike project management tools to help track project progress, manage tasks, and support team collaboration.
• Build relationships with internal stakeholders, fostering a spirit of partnership and cooperation.
• Support ongoing projects led by Business Operations Analysts and Specialists as needed.
• Perform other duties as assigned to support the Commercial Success team's strategic goals.

What This Job Offers

• Career Level: Intern
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees