Client Success Intern
About The Position
Leepfrog Technologies, Inc. is an education technology company headquartered in the Iowa City-Cedar Rapids region in eastern Iowa. We have a team of over 150 professionals who are passionate about higher education and student success. Leepfrog Technologies’ primary product is CourseLeaf, an academic operations platform that supports curriculum, catalog, scheduling, registration, and syllabi management. Over 500 colleges and universities and 5.5 million students are using CourseLeaf to thrive. The Client Success Intern will support the Client Success team in enhancing the experience of clients using Leepfrog Technologies’ CourseLeaf software. This role is ideal for a student interested in customer success, account management, sales, SaaS, or client-facing roles. The ideal candidate will have a combination of a love for working with customers, a passion for education and student success, and demonstrable interpersonal skills.
Requirements
- Currently enrolled in an undergraduate or graduate program in Business Administration, Communications, Marketing, Information Systems, or a related field of study.
- A customer-first mindset is a must.
- Strong communication, organization, and problem-solving skills.
- Interest in client-facing work.
- Ability to work independently, manage time effectively, and collaborate as part of a team.
Responsibilities
- Support Client Engagement & Satisfaction
- Internal Support for Client Success Activities
- Measurement & Reporting
- Contribute to a Customer-First Culture
Stand Out From the Crowd
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
101-250 employees
