Commercial Store Manager - Loveland, CO

Purcell Tire & Rubber Company•Loveland, CO

4d•Onsite

About The Position

The Commercial Store Manager is responsible for the overall success and performance of the store, aiming to achieve specific financial goals and objectives. This role involves creating an environment that fosters quality work, teamwork, and high morale to ensure a positive customer experience. The manager will oversee daily operations, including sales and service performance, invoice review, pricing policies, and customer service standards. They will also be responsible for task assignment, enforcing safety and company policies, maintaining store appearance, employee scheduling, hiring, training, and development. Additional duties include managing bank deposits, store displays, expense reports, safety meetings, telephone techniques, soliciting new accounts, protecting company assets, and embracing a culture of safety.

Requirements

Associate's Degree or Trade School
6-10 years Management Experience
Driver’s License Required
Tire Industry Association CTS certification
Vendor-provided training
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Ability to coordinate the work and activities of others
Ability to monitor and control resources and oversee the spending of money
Proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)
Ability to type at 55 wpm
Ability to operate phone systems for the effective communication of information to interested parties

Nice To Haves

Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.

Responsibilities

Comparing daily sales and service sales to objectives
Reviewing invoices daily
Following pricing policies which will provide satisfactory gross margins
Monitoring sales activities to ensure customers receive satisfactory service and quality goods
Assigning both recurring and randomly occurring tasks to store employees for completion
Enforcing safety, health, and security rules and following all company-issued policies/procedures
Maintaining a clean shop and customer waiting area, including restrooms to reflect the proper corporate image to the public
Scheduling employees’ shifts and approving timecards weekly
Recruiting and hiring qualified employees
Conducting ongoing training of all store personnel and developing employees for advancement within the company
Making bank deposits at the end of each day
Cleaning, restocking, and updating store displays daily
Submitting p-card statements to the accounts payable department weekly
Conducting monthly safety meetings with store employees and submitting signed attendance sheets to the corporate office
Maintaining proper telephone answering techniques
Soliciting new accounts
Protecting company assets (inventory, cash accounts, receivables, equipment and real estate)
Train store personnel
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management