Commercial Specialist
About The Position
The Commercial Specialist supports AutoZone’s commercial sales and service operations by delivering customer service, increasing commercial sales, and coordinating order fulfillment and delivery. The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. The specialist assists commercial customers with product selection and orders, maintains billing records, supports timely and accurate deliveries, builds customer relationships through account visits and outreach, and follows cash-handling, safety, and company procedures. The specialist may lead the commercial department when the Commercial Sales Manager is absent.
Requirements
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Familiarity with billing, inventory, and delivery processes.
- Commitment to safety and compliance with company procedures.
- Valid driver’s license and a clean driving record.
Nice To Haves
- Previous experience in commercial sales or automotive retail.
- Knowledge of AutoZone systems and procedures.
- Experience managing or supporting a team.
- Strong organizational and problem-solving skills.
- Strong people skills and effective communication in both Spanish and English.
Responsibilities
- Assist commercial customers with product selection and order management.
- Maintain accurate billing records and ensure on-time deliveries.
- Conduct account visits to build relationships and ensure service quality.
- Generate new business through outbound calls and in-person outreach.
- Follow cash-handling procedures, including deposits and collections.
- Document and inspect all deliveries for accuracy and condition.
- Monitor and report on vehicle maintenance and safety.
- Manage battery consignment inventory and perform weekly stock checks.
- Handle returns and accident procedures according to company policy.
- Lead the commercial department in the absence of the Commercial Sales Manager.
- Promote a safe and compliant work environment for all team members.
Benefits
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off (for full-time AutoZoners)
- Life and short- and long-term disability insurance options (for full-time AutoZoners)
- Health Savings and Flexible Spending Accounts with wellness rewards (for full-time AutoZoners)
- Tuition reimbursement (for full-time AutoZoners)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
