Commercial Solutions Specialist - Mobility

S&P Global Mobility • Centreville, VA

2d

About The Position

We are looking for a Commercial Solutions Specialist to act as the vital bridge between our Sales Organization (including Sales Operations and Sales Enablement) and the Commercial Platforms teams. You are not a back-office admin; you are a "Field Architect" who understands the daily grind of a sales rep and the complexities of the sales cycle. Your mission is to identify friction in the sales process and translate those business needs into high-impact, AI-driven technical requirements for our Salesforce (SFDC) environment and our broader Sales Tech Stack. The Mission To transform our commercial infrastructure into a competitive advantage—creating an ecosystem where the tech stack is invisible because it works so well, and where manual tasks are replaced by automated, intelligent workflows.

Requirements

• Extensive experience with SFDC (Sales Cloud) as a power user, analyst, or architect. You must understand the "art of the possible" regarding automation, Flow, and custom objects (Flows, Einstein, Agentforce, API integrations).
• Proven experience managing and integrating a modern B2B sales stack. This includes tools such as: Sales Engagement: (e.g., Salesloft, Outreach) Revenue Intelligence: (e.g., Gong, Chorus) Data/Prospecting: (e.g., ZoomInfo, LinkedIn Sales Navigator, Apollo) CPQ/CLM: (e.g., PandaDoc, DocuSign, Salesforce CPQ)
• A solid understanding of how data moves between tools (APIs, webhooks, and native connectors) to ensure a "Single Source of Truth."
• Hands-on experience or a deep theoretical understanding of implementing AI agents or LLM-based tools to automate commercial workflows.
• Minimum of 5 years working closely with or within a Sales Ops or Revenue Ops function. You should understand how technical changes impact: Lead routing and territory assignment. Sales compensation and commission tracking. Pipeline hygiene and forecasting accuracy.
• You must deeply understand the stages of a modern B2B sales cycle (prospecting, discovery, negotiation, closing). Ability to document complex sales cycles and identify exactly where "friction" occurs (e.g., the gap between a demo and a proposal).
• Experience rolling out new tools or processes to a resistant or busy sales force. You know how to drive adoption, not just "ship code."
• The ability to translate "Sales Speak" (I need more leads!) into "Technical Specs" (We need a bi-directional sync between the intent data tool and the lead scoring model).
• Proven experience working with Sales Ops, Product Owner, and Developers to ship features.
• Proven experience working with Product Owners (POs) and Developers using Agile methodologies to ship features.
• The confidence to tell the sales team "no" when a tool request adds complexity without value, and the ability to explain why based on the tech stack architecture.
• You don't just fix symptoms; you find the root cause of why data is messy or why reps are avoiding a certain tool.
• Ability to create "Rules of Engagement" documents that clearly define which tool is used for which task.

Nice To Haves

• +7 years of experience within Sales Operations, Revenue Operations, Business Systems, or a "Commercial Product Manager" role.
• Bachelor’s degree in Business, Information Systems, or a related field (or equivalent practical experience).
• Certifications: While not mandatory, certifications in Salesforce (Administrator/Consultant) or specialized sales methodologies (MEDDICC, Challenger) are a significant plus.

Responsibilities

• Conduct discovery sessions with the sales team to map the end-to-end sales cycle, identifying every manual "bottleneck" that slows down a deal.
• Convert "Commercial Pain" into "Technical User Stories." You will work closely with the Product Owner and Tech Team to ensure business needs are technically feasible and strategically aligned.
• Serve as the primary translator, ensuring the Tech Team builds what Sales actually needs, and managing Sales' expectations on delivery and functionality.
• Lead the transition from manual document creation to automated, digitalized proposal generation within SFDC.
• Implement solutions for automated contact updates, company firmographic refreshes, and auto-logging of activity to eliminate manual data entry.
• Deploy tools to automate meeting notes, action-item extraction, and CRM sentiment analysis directly from sales calls.
• Design "Agents" within SFDC that can proactively suggest next steps, identify at-risk deals, or research prospects autonomously.
• Move beyond historical reporting to implement predictive forecasting and "Fast Answer" dashboards that tell the business where they are going, not just where they have been.
• Simplify the SFDC interface so it feels like a tool built for a salesperson’s workflow, not a database manager’s checklist.
• Work hand-in-hand with Sales Operations & Sales Enablement to ensure that technical solutions align with sales compensation, territory management, and reporting structures.
• Audit and manage the Sales Tech Stack. You will ensure seamless data flow between SFDC and third-party tools (prospecting, sequencing, enablement).
• Partner with Sales Enablement to define the "Rules of Engagement" for our software—clarifying when a rep should use specific tools and why, preventing "tool fatigue" and data fragmentation. Sales Enablement will then lead the training and share best practices across our sales organization.

Benefits

• Equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• Reasonable accommodations for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level