Commercial Solutions Architect

Dash0 • New York, NY

2d • Remote

About The Position

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.
The Opportunity
As a Commercial Solutions Architect, you will act as a trusted technical advisor to our enterprise customers and prospects. You’ll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0’s technical capabilities in real-world environments. You’ll partner with sales and product teams to deliver high-impact Proofs of Concept (POCs), guide observability architecture discussions, and ensure customers realize the full technical value of Dash0.

Requirements

• Technical Communication: You can explain complex observability concepts clearly to both engineers and decision-makers.
• Problem Solving: You thrive on diagnosing and resolving technical challenges with creativity and precision.
• Collaboration: You work seamlessly across Sales, Product, and Engineering teams to drive results.
• Adaptability: You stay ahead of trends in observability, distributed systems, and open-source tooling.
• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
• Strong understanding of modern DevOps, SRE, and platform engineering practices.
• Familiarity with CRM tools (Salesforce, HubSpot) for collaboration and pipeline visibility.
• Data analysis and visualization using telemetry and product usage data.
• Ability to create and execute technical demos, architectures, and POCs that prove business value.

Responsibilities

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
• Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.
• Develop and execute Proofs of Concept (POCs) that highlight Dash0’s differentiated technical capabilities.
• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.
• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.
• Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.
• Participate in industry events, conferences, and webinars to represent Dash0 and showcase technical excellence.
• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
• Create and maintain reusable demo environments, reference architectures, and POC templates.
• Mentor peers and internal teams on Dash0’s technical ecosystem and implementation patterns.
• Contribute to technical content, including blog posts, talks, and documentation that drive community engagement and thought leadership.

Benefits

• Competitive salary & commission structure
• Equity participation
• Collaborative and supportive team culture
• Clear path for career growth and technical leadership
• Competitive salary & meaningful equity participation — you'll own part of what you're building
• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
• €60/month phone & internet allowance
• Location-specific benefits
• Collaborative, fast-moving team culture with a builder mindset
• Clear path for career growth and development
• Direct access to founders and leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed