Commercial Services Specialist

First Community Bank•Bluefield, VA

3d•$30 - $44•Onsite

About The Position

The Commercial Services Specialist sources, solicits, and supports commercial services within First Community Bank (FCB) Commercial Banking Operation (CBO) while providing a superior customer experience. Responsibilities for this position span across client service and sales, product implementation, and operational support.

Requirements

Bachelor’s degree in Business, Finance, or Accounting and/or the equivalent combination of education and relevant work experience
Two years of experience with progressive responsibilities in small business and commercial banking or equivalent business experience
Possess a strong understanding of Commercial Services and relationship management
Be a self-starter with minimal management oversight
Demonstrate effective oral and written communication, organizational, and time management skills
Ability to effectively utilize computer technology with proficiency in all software applications utilized by the FCB CBO
Ability to travel as needed, including occasional overnight travel

Responsibilities

Effectively consult with clients and prospects to determine commercial service needs and propose tailored solutions.
Develop sales presentations, field demonstrations, and proposals for clients and prospects.
Attend joint sales calls with retail, business, or commercial relationship managers.
Identify opportunities to cross sell additional banking products and Dominion Payroll.
Meet and exceed team and personal commercial services production goals as determined by executive management.
Guide commercial clients through the onboarding process for commercial services.
Open and service commercial deposit accounts, including document preparation and execution.
Stay current on new products, deposit accounts, and trends within the respective market and industry. Make recommendations on FCB product offerings.
Administer one-on-one meetings with Business Development Officer(s), Commercial Relationship Manager(s), Market Manager(s), and Regional Manager(s) of Commercial Banking.
Conduct retail branch meetings to include product knowledge, education, and training.
Act as a liaison between clients and internal departments to ensure superior customer experience.
Participate in team, sales, and pipeline meetings.
Adhere to regulatory, credit, and pricing policies and operational procedures.
Complete training, as assigned, within the expected timeframes.
All employees are expected to support First Community Bank’s mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.