Commercial Services Representative I - Marion IL

SIU Credit Union • Marion, IL

4d • Onsite

About The Position

The First Connection to Business Success Do you enjoy helping people, staying organized, and making sure every detail is handled with care? As our Commercial Services Representative I, you'll be the first line of support for our business members and an essential part of our Commercial Services team. Working alongside our Commercial Services Representative II, you'll help local businesses establish and maintain their financial relationships while supporting the commercial lending process from application to closing. If you're looking for an opportunity to grow your banking or financial services career while making a meaningful impact on the local business community, we'd love to meet you. About SIU Credit Union We are built on a simple idea: "People Helping People." We're working for you, our members, and our neighbors to keep our community's finances strong. We believe in building a supportive environment where we all work together to help Southern Illinois grow. How You'll Make a Difference As the Commercial Services Representative I, you'll provide the operational support that keeps our Commercial Services department running smoothly. From opening business memberships and maintaining accounts to assisting with commercial loan processing and documentation, your attention to detail ensures our business members receive exceptional service while protecting the integrity of our loan portfolio. Every interaction you have helps build trust with our members and contributes to the success of local businesses throughout our community.

Requirements

• High school diploma or equivalent required.
• Proficiency with standard office equipment and PC software, along with strong organizational skills and attention to detail.
• Ability to become a Licensed Notary Public and must be bondable.
• Excellent written and verbal communication skills, sound administrative judgment, strong decision-making abilities, and the ability to manage multiple priorities while maintaining accuracy.

Nice To Haves

• An Associate's degree in a business-related field or equivalent work experience is preferred.

Responsibilities

• Build positive relationships by qualifying, opening, and servicing business memberships and deposit accounts while providing responsive support for member questions and specialized service requests.
• Assist with the commercial lending process by interviewing members, preparing loan requests for underwriting, coordinating loan closings, preparing documentation, and completing UCC filings and third-party vendor searches.
• Help maintain an organized and accurate commercial loan portfolio by tracking loan covenants, managing digital and physical records, completing equipment and vehicle valuations, and following up with insurance agents and other third parties to resolve outstanding items.
• Identify opportunities to introduce business members to products and services that meet their needs, including assisting with Merchant Services documentation.
• Ensure every transaction is completed accurately while following all credit union policies, security procedures, and regulatory requirements that protect our members and our institution.

Benefits

• Community Impact: Help support the businesses that strengthen Southern Illinois and make a difference in your own community.
• Growth Opportunities: Build valuable commercial banking and lending experience while working alongside experienced professionals.
• Collaboration: Join a team that values knowledge-sharing, teamwork, and supporting one another's success.
• Meaningful Work: Every account you open and every loan you help process contributes to the financial success of our members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED