Commercial Service Technician

Pilot CompanyLancaster, CA
Remote

About The Position

Pilot Company is seeking a skilled Commercial Service Technician to join their team. This role is responsible for performing installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems across various food and retail locations in the Lancaster, CA region. The technician will be dispatched from home, work approximately 45-50+ hours per week, and be paid port to port. Pilot Company provides a company service vehicle, tools, equipment, cell phone, and iPad. This position offers an annual company performance-based bonus, weekends off, and no on-call requirements.

Requirements

  • Legally authorized to work in the United States without employer sponsorship.
  • High school diploma or equivalent required.
  • Valid state driver’s license and positive driving record required.
  • Minimum 3 years of recent commercial HVAC service experience required.
  • EPA Universal 608 certification required.
  • Minimum 3 years of recent experience repairing commercial cooking or refrigeration equipment required.
  • Basic knowledge and ability to repair commercial plumbing and electrical systems.
  • Basic understanding of OSHA guidelines (OSHA 10 training provided).
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work independently with minimal supervision.
  • Intermediate mathematical ability.
  • Ability to read and interpret site drawings.
  • Strong attention to detail and customer service skills.
  • Ability to work in congested areas during business hours.

Responsibilities

  • Respond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards.
  • Communicate repair status with the service technician supervisor and store management.
  • Complete same-day work order notes and submit them to your supervisor; ensure proper charge allocations.
  • Monitor and maintain adequate stock levels.
  • Maintain service vehicle, tools, and uniforms to company standards.
  • Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided).
  • Inspect facility interiors and exteriors for safety and maintenance issues.
  • Perform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment.
  • Ensure all repairs and work activities comply with OSHA and Pilot Company regulations.
  • Model company values and support exceptional guest and team member experiences.
  • Follow all rules, policies, procedures, and safety standards established by Pilot Company.

Benefits

  • Company performance-based bonus
  • Weekends off
  • No on-call requirements
  • Company service vehicle
  • Tools, equipment, cell phone, and iPad provided
  • Weekly pay
  • Medical, dental, vision, life insurance
  • 401(k) with company match
  • Tuition assistance
  • Adoption assistance
  • Paid Time Off (PTO)
  • Fuel discount
  • Company-provided uniforms (boots, jackets, shirts, and pants)
  • Boots reimbursed up to $150 annually
  • Pants reimbursed up to $200 annually
  • All required PPE provided
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