Commercial Service Technician - Columbus, OH

Smart Care Equipment Solutions•Columbus, OH

1d•Onsite

About The Position

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. This role involves partnering with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment. The technician will demonstrate mechanical aptitude, troubleshooting skills, and the ability to read diagrams and schematics to properly troubleshoot, diagnose, and repair equipment. Communication with manufacturers and the Technical Assistance Group is expected for support. The role also includes installing parts, promoting other Smart Care services, producing accurate administrative documents, following safe work practices, maintaining the service vehicle and inventory, and meeting productivity levels.

Requirements

High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned

Nice To Haves

Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
Commercial refrigeration and/or commercial cooking equipment repair experience
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Responsibilities

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while onsite
Install all parts ordered for the customer in a timely and professional manner and in line with company policy
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards