Commercial Service Technician

Pilot Company•Lancaster, CA

19h•Remote

About The Position

Pilot Company is seeking a skilled Commercial Service Technician to join their team. This role is responsible for performing installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems across various food and retail locations in the Lancaster, CA region. The technician will be dispatched from home, work approximately 45-50+ hours per week, and be paid port to port. Pilot Company provides a company service vehicle, tools, equipment, cell phone, and iPad. This position offers an annual company performance-based bonus, weekends off, and no on-call requirements.

Requirements

Legally authorized to work in the United States without employer sponsorship.
High school diploma or equivalent required.
Valid state driver’s license and positive driving record required.
Minimum 3 years of recent commercial HVAC service experience required.
EPA Universal 608 certification required.
Minimum 3 years of recent experience repairing commercial cooking or refrigeration equipment required.
Basic knowledge and ability to repair commercial plumbing and electrical systems.
Basic understanding of OSHA guidelines (OSHA 10 training provided).
Strong analytical, problem-solving, and communication skills.
Ability to work independently with minimal supervision.
Intermediate mathematical ability.
Ability to read and interpret site drawings.
Strong attention to detail and customer service skills.
Ability to work in congested areas during business hours.

Responsibilities

Respond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards.
Communicate repair status with the service technician supervisor and store management.
Complete same-day work order notes and submit them to your supervisor; ensure proper charge allocations.
Monitor and maintain adequate stock levels.
Maintain service vehicle, tools, and uniforms to company standards.
Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided).
Inspect facility interiors and exteriors for safety and maintenance issues.
Perform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment.
Ensure all repairs and work activities comply with OSHA and Pilot Company regulations.
Model company values and support exceptional guest and team member experiences.
Follow all rules, policies, procedures, and safety standards established by Pilot Company.