Level 3 Technician

Environmental Air Systems•Greenville, SC

About The Position

The Commercial Service Technician Level 3 services, maintains, and repairs commercial HVAC systems rated at or below 200 tons. The technician is expected to perform essential duties satisfactorily, communicate effectively with customers and coworkers, demonstrate initiative, work independently and as part of a team, follow Envirotrol operating procedures, and support customer satisfaction. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Using applicable service literature, the technician must be able to service, maintain, and repair a broad range of commercial HVAC equipment and systems, including chillers, controls, pumps, heating systems, air handlers, packaged AC equipment, heat pumps, boilers, and duct systems. The role also involves diagnosing equipment problems, adjusting or replacing components, completing maintenance tasks, communicating job status with dispatch, and completing tickets, safety requirements, and XOI workflows daily. The position requires participation in an on-call rotation, including weekend standby emergency service according to the rotation schedule. The technician may travel to job sites and occasionally stay overnight. The role reports to the Service Manager.

Requirements

Must have a high school diploma, trade school graduation, or GED.
Must hold a Universal Refrigerant Card.
Must have completed a four-year apprenticeship program or trade school program.
Must have at least five years of combined HVAC schooling and commercial experience.
Must demonstrate the minimum required competencies listed in the Tech Level 3 Competency Template.
Must possess a valid driver’s license.
Must be able to work outdoors in all weather conditions.
Must be able to work at heights and in confined spaces, and climb and work on ladders, scaffolding, and stairs.
Must be able to lift 75 pounds.
Must be able to stand for long periods and stoop, kneel, crouch, and crawl to work in tight spaces.
Must be able to communicate effectively with employees and customers and work on a team.
Must be able to adjust focus to read screens, monitors, and controls, and use hands to reach for, grasp, and manipulate objects.
Must be able to accurately read a ruler or tape measure.
Must have broad knowledge of larger commercial HVAC equipment and understand single- and three-phase electrical systems.
Must be able to travel to job sites and occasionally stay overnight.
Must be available for an on-call rotation and maintain a flexible work schedule, including weekend on-call standby emergency service per the rotation schedule.
Must adhere to company safety requirements and processes and maintain punctual, regular attendance.

Responsibilities

Service, maintain, and repair commercial HVAC systems rated at or below 200 tons.
Use service literature and technical expertise to service, maintain, and repair commercial HVAC equipment and systems, including chillers, controls, piping and pumping systems, heating systems, variable-speed drives, packaged AC units, heat pumps, computer-room units, boilers, air-handling equipment, duct systems, and temperature-control systems.
Start systems, observe operation, read gauges and instruments, and adjust valves, controls, pumps, and other mechanisms to regulate fluid, pressure, and temperature levels.
Replace or adjust defective or worn parts to repair systems.
Diagnose malfunctioning equipment accurately and bring questionable equipment or customer situations to the immediate supervisor’s attention.
Contact dispatch after each call and keep the coordinator informed of job status.
Check in at the end of the day and obtain the next-day job assignment before leaving.
Complete tickets, safety requirements, and XOI workflows daily.
Change air filters and clean condenser and evaporator coils, fans, and ductwork.
Inspect, adjust, and replace fan belts on motors.
Lubricate bearings on fan shafts and motors.
Drill holes and install mounting brackets and hangers in building floors and walls.
Lift, hoist, and align components into position.
Inspect screws, bolts, rivets, and welds; braze parts to assemble structural and functional components.
Install wiring to connect components to an electric power source.
Assist more senior service technicians as instructed by the supervisor.
Participate in service calls as part of the on-call rotation, including weekend standby emergency service according to the rotation schedule.
Maintain a professional appearance and keep the truck, equipment, and company tools clean and maintained according to company policies and procedures.
Operate a company vehicle in accordance with fleet policy and traffic laws, using courteous and defensive driving practices.
Travel to job sites and occasionally stay overnight.
Follow company safety requirements and processes, maintain punctual and regular attendance, and perform other duties assigned by the supervisor.