Commercial Service Tech II (Embedded Tech)

Everon Jobs•Winter Garden, FL

7d•Onsite

About The Position

The Commercial Service Tech II (Embedded Tech) performs routine and emergency service calls, troubleshooting, replacing, and repairing malfunctioning or inoperative equipment. This role operates with minimal supervision and may involve training less experienced technicians. The position requires a strong work ethic, attention to detail, and the ability to complete assigned tasks efficiently and document all work performed.

Requirements

Minimum of High School Diploma/Vocational Training.
Three (3) or more years of experience.
Mastery knowledge of troubleshooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
Working knowledge to full understanding of local/national codes.
Mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
Valid driver’s license and ability to clear a drug screening.
Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Requires 50% to 75% proficiency in Everon Commercial’s Tier 1 product offerings.
Must have a strong work ethic.
Must be detail-oriented.

Responsibilities

Performs routine and emergency service calls.
Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
Proctors, coaches, and teaches others.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Completes other projects, as assigned.