Commercial Service Coordinator

InPwr•Denver, CO

12d•$70,000

About The Position

InPwr, Inc. is looking for a Service Coordinator to join our dynamic team! We are an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, Ft. Myers, FL, and Dallas, TX. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we believe in building it better, focus on complex opportunities, and taking the electrical design to the next level, with licenses in over forty states and projects across the nation. We InPwr people through personal commitment, relentless dedication, and driving results together. Come Join our Team! The Service Coordinator oversees project functions to ensure financial success, including job initiation and completion, purchasing, managing customer portals, and providing general support to the Service Department and Manager.

Requirements

Bachelor's degree in business administration, project management, or related field (preferred but not required)
Proven accounting experience, preferably in construction
Positive attitude, team player, and leader
Strong work ethic and commitment to excellence
Excellent interpersonal and communication skills
Proficiency in office software and project management tools
Exceptional organizational and time-management skills
Attention to detail and accuracy
Ability to work independently and collaboratively

Responsibilities

Coordinate dispatch schedules with the Service Manager.
Respond to and follow up on emails promptly.
Assist the Service Manager with monthly financials.
Create WOs and manage them until the job is complete.
Manage project photos from start to finish.
Manage customer sign off sheets.
Organize SharePoint job folders.
Establish and maintain vendor and customer relationships.
Manage and coordinate subcontractors and materials.
Assess job needs and perform initial WO tasks, submittals, material procurement, permitting, subcontractor setup, etc.
Create and submit job closeout documentation as necessary.
Support various functions of the Service Department as needed including contracts and permits.
Maintain and troubleshoot financial reports.
Handle customer connections and set ups.
Generate and issue invoices.
Monitor and follow up on outstanding payments.
Contact clients for overdue payments.
Reconcile accounts and resolve discrepancies.
Prepare regular accounts receivable reports.
Provide excellent customer service.
Issue POs and track materials.
Update Excel Dashboard with correct financial information and stay up to date with job tracking.
Review and process vendor invoices.
Coordinates with vendors and Accounts Payable to resolve billing and payment issues.
Assist with internal and external audits.
Identify process improvements.
Handle purchasing and new vendor setup.