Commercial Sales Training Specialist, CSS (Deerfield, IL)

Baxter•Deerfield, IL

10h•Hybrid

About The Position

This role supports the design, development, and delivery of blended learning solutions for US Field Sales organizations. The Sales Training Specialist applies instructional design principles, adult learning concepts, and established technology tools to develop training that supports business objectives. The role operates with moderate autonomy, completing work under general guidance and delivering to agreed-upon timelines in partnership with training, sales, and marketing stakeholders. This is a hybrid role based out of Deerfield, IL.

Requirements

Bachelor’s degree in business, Healthcare, Life Sciences, Communications, education technology or related field OR equivalent combination of education and practical experience
3+ years of experience in training, sales, education, or customer-facing roles preferred
Demonstrated experience supporting or enabling sales training organizations within healthcare, pharmaceutical, or regulated environments preferred.
Ability to support multiple projects concurrently and deliver against defined timelines.
Strong written and verbal communication skills with the ability to collaborate cross-functionally.
Effective problem-solving skills and attention to detail.
Ability to work effectively in a matrixed environment and adapt to shifting priorities.
Experience with Microsoft Office (PowerPoint, Excel, Word) and virtual meeting platforms (Teams, Zoom).
Hands-on experience with eLearning development tools (e.g., Articulate Storyline, Captivate, Lectora) and multimedia tools (e.g., Photoshop, Acrobat).
Exposure to LMS platforms and standards (e.g., SCORM, AICC, xAPI) and instructional design models (e.g., ADDIE, SAM); advanced coding skills optional but not required.

Responsibilities

Collaborate with sales training team members to support departmental goals and objectives.
Conduct learning needs assessments under general direction; document and archive findings to support training design and development efforts.
Partner with sales, marketing, regulatory, and other stakeholders to support learning projects, ensuring alignment with defined learning objectives.
Work with subject matter experts to develop training materials that align with adult learning principles across instructor-led, virtual, and eLearning formats.
Apply approved instructional design models and standards to develop consistent learning solutions.
Use established technologies and authoring tools to design, manage, and deliver training content.
Develop engaging learning content incorporating multimedia elements such as graphics, audio, animation, and interactive components.
Support the rollout and adoption of new or updated training tools and technologies as directed.
Assist in maintaining and updating core training programs as products, processes, and systems evolve.
Participate as a contributing team member on training projects, escalating issues or risks as appropriate.
Focuses on execution and delivery of training programs rather than defining learning strategy.
Uses established processes, tools, and standards; exercises judgment within defined parameters.
Decisions primarily affect assigned projects or programs; more complex issues are escalated.
No direct people management responsibilities.
Ability to travel 30–50% (based on training and field needs).

Benefits

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits