Commercial Sales Training & Onboarding Manager

Catalent•Bridgewater, NJ

15h•Remote

About The Position

We have an opportunity for a Commercial Sales Training & Onboarding Manager to join our team. In this role, you will lead training, onboarding, and Salesforce enablement programs that support consistent execution in a new commercial operating model. You will build learning infrastructure, practical tools, and certification programs to strengthen sales methodology adoption and commercial readiness. This position requires a hands-on approach to translate strategy into clear training, role-based onboarding, and operating routines.

Requirements

Minimum of 5 years of experience in sales training, commercial enablement, Salesforce enablement, revenue operations, commercial excellence, or related commercial operations roles.
Bachelor’s degree in Life Sciences, Business, Finance, Information Systems, Engineering, or a related field.
Experience building onboarding programs, sales training curricula, Salesforce adoption plans, certification programs, or commercial enablement materials in a matrixed environment.

Nice To Haves

Advanced degree preferred.
Experience in pharmaceutical services, CDMO, life sciences, healthcare, or a similarly complex B2B environment.

Responsibilities

Own the commercial training and enablement function to ensure colleagues have the knowledge, tools, and system proficiency to perform effectively.
Design, deliver, and maintain Salesforce training and certification programs to support adoption, consistent usage, and confidence as the platform evolves.
Develop and launch foundational and specialized sales training to build commercial knowledge and role-specific capability.
Lead development of the new commercial onboarding process, including role-based learning paths, training materials, and adoption measures.
Serve as the business process owner for Catalent’s end-to-end commercial process, creating and maintaining standard work for the global sales organization.
Guide the use of Lean methods and AI-enabled tools to simplify workflows, reduce manual effort, and improve cycle time.
Use Salesforce data, feedback, and adoption metrics to identify capability gaps and prioritize training and enablement improvements.
Partner with the Commercial Process and AI Workflow Specialist to translate process improvements into practical training and adoption plans.
Collaborate with HR and commercial leadership to define role expectations, competency requirements, and performance standards.
Perform all other duties as assigned.