Commercial Sales Operations Specialist

Ziply Fiber•Everett, WA

2d•$56,000 - $85,000•Onsite

About The Position

The Sales Operations Specialist streamlines commercial sales systems to enhance the team's experience. Responsibilities include handling operational tasks, such as event planning, order tracking, and new hire onboarding. The role focuses on supporting new programs for sales growth, demanding attention to detail, accountability, and proactive problem-solving. As an operations-oriented individual, you will drive efficiency, process improvement, and contribute creative solutions to benefit our customers and employees.

Requirements

High school diploma or GED.
Bachelor’s degree or equivalent professional experience.
A minimum of three (3) to five (5) years of proven experience in a sales operations role.
Familiarity with telecommunications and/or cloud technologies.
Prior use and understanding of Salesforce and other business applications.
Sales administration, documentation, events, schedules, meetings, and program organization.
Resourceful, self-starter who is open to direction, but capable of working independently.
Proven record of accomplishment of working multiple projects, staying organized and executing against schedules and due dates.
A working understanding of a sales methodology and selling culture.
Proven skills in communicating effectively, including writing clearly and concisely, giving captivating presentations, and ensuring careful attention to detail.
Strong personal accountability and the ability to take the initiative to work through technical problems and sales related issues.
A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities and genuine desire to thrive in this role.
Ability to work independently and apply sound judgment and reasoning skills.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Responsibilities

Work with a broad set of key stakeholders to support & maintain innovative sales and technical sales enablement programs & systems.
Work within a variety of systems including but not limited to: Salesforce, ConnectBase, and other industry specific applications and/or vendors.
Handling various operational and administrative tasks, including sales events and program planning, order audit tracking, compensation and commission related questions, new hire onboarding, and changes in personnel and system/application oversight.
Understanding and supporting new programs or sales initiatives created to drive sales growth and increase sales productivity.
Prior experience and understanding of project management and the PM process to oversee special programs or initiatives, track daily, weekly, and monthly progress, provide status of key deliverables and overall results.
Partner with sales leadership to assure key metrics are easily accessible and reported on for systems and processes you manage and control, including accurate and up-to-date commission tracking and administration.
Act as a conduit and liaison between multiple constituents that have a need to access information and overcome obstacles in the sales order channel. This includes VPs, Sales Managers, and individual sales executives.
Performs other duties as required to support the business and evolving organization.