Commercial Sales Account Advisor

The Aubuchon Company

1d•$50,000 - $60,000•Remote

About The Position

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us! Job Requirements At Aubuchon Company, our commercial customers rely on more than products—they rely on speed, accuracy, and partnership. We’re looking for an Account Advisor who thrives on connection, organization, and momentum to help drive our B2B sales engine forward. This role is the heartbeat of our commercial sales operation—part relationship-builder, part problem-solver, part sales quarterback. If you love coordinating moving parts, supporting field sales, and turning leads into loyal customers, this role was built for you. This role is work from home 90% of the time. 🧩 What You’ll Do As an Account Advisor, you’ll support and accelerate commercial sales growth by managing leads, coordinating accounts, and ensuring smooth execution between customers, stores, and field sales partners. In this role, you will: Proactively engage professional customers through outbound phone, text, and email outreach (minimum 125 touches per week) Identify, qualify, and pursue new B2B opportunities with contractors, property managers, facilities teams, and institutional buyers Act as the central “quarterback” for commercial leads, coordinating follow-up across Store Leaders, store teams, Professional Coatings Representatives (PCRs), and Business Development Managers (BDMs) Respond promptly to inbound inquiries with accurate quotes, pricing, product information, and order support Build and manage repeatable quote sheets, pricing structures, and quote follow-up Support professional account onboarding and maintenance, including tier placement, special pricing, trade credit, purchase orders, and issue resolution Partner closely with retail store teams to uncover B2B opportunities and support consistent execution of commercial strategies Troubleshoot inventory gaps, discontinued products, and sourcing challenges by coordinating with vendors, Store Leaders, and Product/Inventory teams Maintain accurate documentation in HubSpot CRM and ERP systems, ensuring strong pipeline visibility and prioritization Share customer feedback, competitive insights, and market trends to support strategic decisions Collaborate cross-functionally with Marketing, Operations, Procurement, and Customer Service to deliver a seamless professional customer experience

Requirements

High school diploma or GED
1–2 years of experience in sales, account coordination, customer service, or a related role
Proficiency with HubSpot CRM or similar CRM platforms
Strong communication skills with the ability to build trust and credibility
Excellent organization and follow-through in a fast-paced environment
Ability to work independently while collaborating with cross-functional teams

Nice To Haves

B2B or professional sales experience
Experience working with contractors, property managers, facilities teams, or trade customers
Familiarity with hardware, paint, or facilities maintenance product lines
Prior experience in outbound sales, lead generation, or cold calling
Comfort supporting pricing discussions and coordinating across multiple stakeholders

Responsibilities

Proactively engage professional customers through outbound phone, text, and email outreach (minimum 125 touches per week)
Identify, qualify, and pursue new B2B opportunities with contractors, property managers, facilities teams, and institutional buyers
Act as the central “quarterback” for commercial leads, coordinating follow-up across Store Leaders, store teams, Professional Coatings Representatives (PCRs), and Business Development Managers (BDMs)
Respond promptly to inbound inquiries with accurate quotes, pricing, product information, and order support
Build and manage repeatable quote sheets, pricing structures, and quote follow-up
Support professional account onboarding and maintenance, including tier placement, special pricing, trade credit, purchase orders, and issue resolution
Partner closely with retail store teams to uncover B2B opportunities and support consistent execution of commercial strategies
Troubleshoot inventory gaps, discontinued products, and sourcing challenges by coordinating with vendors, Store Leaders, and Product/Inventory teams
Maintain accurate documentation in HubSpot CRM and ERP systems, ensuring strong pipeline visibility and prioritization
Share customer feedback, competitive insights, and market trends to support strategic decisions
Collaborate cross-functionally with Marketing, Operations, Procurement, and Customer Service to deliver a seamless professional customer experience