Commercial Route Manager (Pest Control)

Sprague Pest Solutions • Whittier, CA

just now • $23 - $26 • Hybrid

About The Position

The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. This role offers freedom to manage your own schedule, a company vehicle to take home, paid training & certifications, and real career growth opportunities. Sprague Pest Solutions is a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right.

Requirements

• High school diploma or GED
• Valid driver’s license & clean driving record
• Strong attention to detail & pride in your work
• Drive to learn, grow, and win as a team
• Ability to communicate effectively verbally and in writing with customers, peers, and managers
• Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines
• Ability to adapt quickly and work effectively in varying environments and job site conditions
• Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
• Attention to detail and ability to recognize and correct errors and inconsistencies
• Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company’s objectives and values
• Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly
• All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

• Experience in pest control, landscaping, agriculture, or food production
• Customer service skills from retail, hospitality, or food service
• Safety or industry certifications

Responsibilities

• Learn how to identify and control pests (we’ll train you!)
• Visit local businesses and help them stay pest-free
• Use tools, tech, and know-how to solve problems on the spot
• Build trust with clients and become their go-to expert
• Manage your own route and schedule
• Spot new opportunities and grow your territory
• Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner
• Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests
• Partner with client and technical specialists to solve complicated pest problems
• Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems
• Provide uncompromising service, aiming to exceed client expectations in every interaction
• Set up, monitor, and tear down equipment for new installations and specialized treatments
• Respond quickly and professionally to client complaints and service requests
• Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner
• Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards
• Maintain proper inventory of tools, equipment, and materials in company vehicle
• Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team

Benefits

• Company vehicle to take home
• Paid training & certifications
• Health, dental, vision (starts within 30 days)
• 401K with match after 1 year
• Paid time off starting Day 1
• Employee Discount programs for things you really use (gym memberships, car insurance, etc)
• Leadership training
• Certifications
• Gas card

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED