Commercial Route Manager

Sprague Pest Solutions•Modesto, CA

4d•Onsite

About The Position

Sprague Pest Solutions is looking for a Route Manager to join their mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. The Route Manager will own a dedicated route of commercial clients and deliver expert pest control and inspection services. They will tackle pest challenges, respond to service requests and complaints, and adapt to client needs with a flexible schedule. The role also involves spotting opportunities to expand services, supporting the sales team, and maintaining a company vehicle. Sprague Pest Solutions offers a supportive team culture, tools for success, career growth opportunities, and the chance to make a difference by helping businesses stay pest-free.

Requirements

A passion for problem-solving and customer service
Strong communication and time management skills
A valid driver’s license and a clean driving record
A desire to learn, grow, and make an impact every day
Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.
Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.
Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.
Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.
Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle.
High school diploma or equivalent
Valid Driver’s License and satisfactory Motor Vehicle Record
2+ years’ experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles
Attention to detail and high standards of work quality
Hunger for knowledge and professional development
Competitive approach to both individual and team performance
Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.
Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks
Ability to meet DOT physical standards, including a 5-panel drug screen

Nice To Haves

2+ years’ experience in pest control, landscaping, agriculture, or food production
Pest control, industrial, or safety certifications
Previous pest control experience
Pest control, industrial, or safety certifications

Responsibilities

Own a dedicated route of commercial clients and deliver expert pest control and inspection services.
Respond quickly to service requests and complaints with professionalism and precision.
Adapt to client needs with a flexible schedule, including urgent and unscheduled services.
Spot opportunities to expand services, ask for referrals, and support the sales team with qualified leads.
Maintain a clean, safe, and fully stocked company vehicle.
Manage a dedicated route of commercial clients.
Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner.
Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.
Respond quickly and professionally to client complaints and service requests.
Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team.
Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.
Set up, monitor, and tear down equipment for new installations and specialized treatments.
Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.
Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.

Benefits

Competitive pay
Performance bonuses
Sales commissions
A take-home service vehicle with gas card
Company-provided phone, uniforms, and safety equipment
On-the-job training and licensing
Unlimited growth opportunities, with continuing education and leadership training
Health, Vision, Dental Insurance within 30 days of hire
401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
Paid time off: Personal time available day 1, holiday and vacation time after 90 days
Childcare assistance and college savings plan