Commercial Roofing Service Manager - Omaha, NE

NATIONS ROOF LLC•Omaha, NE

10d•$80,000 - $90,000•Onsite

About The Position

Nations Roof, a leading commercial roofing contractor, is seeking an experienced Service Manager to lead and grow its commercial roofing service operations in the greater Omaha, NE market. This is a leadership role for a highly organized, customer-focused professional who thrives in a fast-paced environment and understands how to drive service excellence, operational efficiency, and team performance.

Requirements

Proven experience managing commercial roofing service operations
Strong understanding of commercial roofing service, maintenance, leak response, and repair work
Ability to lead teams and manage multiple priorities in a fast-paced environment
Exceptional customer service and relationship management skills
Experience with estimating, scheduling, dispatching, and operational oversight
Strong communication, problem-solving, and organizational abilities

Nice To Haves

Commercial construction or reroofing experience is a plus, but this role is primarily service and maintenance focused

Responsibilities

Lead daily service and maintenance operations for commercial roofing customers
Manage and support Service Technicians, Foremen, and field personnel
Oversee scheduling, dispatching, inspections, repairs, and preventative maintenance programs
Build strong customer relationships and ensure exceptional service delivery
Prepare repair proposals and support service sales growth
Monitor job profitability, productivity, and operational performance
Maintain a strong focus on safety, quality, and customer satisfaction