Commercial Residential Underwriter

Cabrillo Coastal General Insurance Agency LLC•Gainesville, FL

19m

About The Position

Commercial Residential Underwriters are responsible for building and maintaining a profitable and sustainable book of commercial residential business. Daily activities center on selecting risks, coverage terms and pricing, issuing new and renewal quotes, servicing existing accounts, addressing at-risk or underperforming accounts, building and managing agent relationships, and assessing portfolio performance and changing conditions. Commercial Residential Underwriters are responsible for building and maintaining a profitable and sustainable book of business. They are recognized as the gatekeepers and the face of the company, drawing on both advanced critical thinking and analytical skillsets, as well as strong interpersonal communication and sales aptitudes. The Commercial Residential Underwriter I, II and Senior Underwriter roles are part of a progressive job series. Team members may be eligible for “learn and earn” advancement from a I to a II by demonstrating mastery of increasingly advanced requirements and exhibiting core aptitudes including effective risk selection, interpersonal skills, professional communication, critical thinking, learning agility, and time management skills. The Senior Underwriter role is a specialized position that requires advanced experience, or specific aptitudes and skill sets in a particular area of focus, including but not limited to training and mentoring, portfolio monitoring, or relationship management. Commercial Residential Underwriter II's may be eligible for "learn and earn" advancement to a Senior Underwriter position by demonstrating defined and specific, specialized and highly advanced underwriting experience, aptitudes and skill sets in a particular area of focus. Skill progression can be earned by demonstrating proficiency and taking on increasingly complex tasks and job functions. Individual development plans are also available as part of the performance recognition system, with the intent of aligning business opportunities with the individual interests of high performing team members. The commercial underwriting department is responsible for analyzing and assessing the risks of providing insurance and selecting pricing and terms that result in ethical, profitable, and sustainable portfolio performance. To this end, commercial underwriting also assesses and manages agent relationships, providing ongoing customer service, sales support, and performance management feedback. Daily functions include reviewing applications for insurance, preparing new and renewal quotes, issuing policies, endorsing policies, servicing agent and policyholder inquiries, reviewing performance indicators, addressing underperforming accounts, conducting agent and site visits, and contributing to presentations in support of agent partners.

Requirements

Strong Written and Verbal Communication skills
exhibits commitment to ethical business practices
exhibits sense of personal accountability
quality-oriented
detail-oriented
self-starter
team player
multi-tasker
adaptability
flexibility
strong work ethic
positive “can do” attitude
collaborator
service-oriented
coachable
dependable
coach/mentor/trainer/teacher
Advanced skill sets in effective decision-making
Advanced skill sets in time management
Advanced skill sets in information and financial analyses
Advanced skill sets in organization
Advanced skill sets in problem analyses/solving
Advanced skill sets in active listening
Advanced skill sets in oral and written communication
Advanced skill sets in interpersonal communication
keyboard entry speed of 45 WPM or more
effectively training and teaching on a wide variety of technical topics to a wide variety of internal and/or external audiences
Advanced knowledge of Company’s products, underwriting guidelines, history and culture
Advanced knowledge of industry-wide commercial lines products, advanced technical and complex underwriting principles, practices, guidelines, business law and applicable insurance regulations
Advanced knowledge of basic tenets of business planning and strategy
Advanced knowledge of standard business software including Microsoft Word, Excel, Outlook, and PowerPoint
2-4 years of post secondary education
2+ years of insurance experience
pursuit of industry relevant continuing education

Nice To Haves

4+ years post-secondary education
5+ years commercial property underwriting experience
a current 2-20, AU and/or CPCU designation

Responsibilities

generates and issue new business and renewal quotes reflective of appropriate coverage options and pricing
reviews new business applications for insurance and selects risks that conform to underwriting guidelines and current risk appetite
tailors coverage options to contemplate account specific exposures
reviews and approves bind orders, issues binders and policies
reviews inspection reports and corresponds on inspection recommendations
reviews and processes endorsement requests
provides direction on legal notices, including compliant wording and timing
provides exceptional customer service to agents
assists agent with quote review and presentation as needed
monitors individual account and book performance and takes corrective action as needed
underwrites agent partner practices
performs site visits to support account management or relationship management objectives
conducts webinars for agent partners and insureds as needed
providing assistance and support to residential commercial underwriting, claims, sales, product, systems and/or other team members
reviews and/or prepares periodic reports on portfolio performance, making recommendations on changes to appetite or practices as needed
preparing weekly report assessing workflow volumes
assisting with testing and designing new or modified systems
may train and mentor colleagues in preparation for advancement in underwriting roles
Dynamically enhances Company’s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance
Participates in, assists with and/or carries out responsibilities for special Company projects and/or performs other related duties as assigned