Commercial Relationship Specialist Manager

Columbia Bank•Denver, CO

10d•Onsite

About The Position

Manages a team of Commercial Relationship Specialists (Loan Administrators) within the Commercial Lending division and specific assigned market. Responsible for maintaining a high level of commercial loan closing expertise within supported market providing closing/technical counsel to loan administrators; and partnering with market managers to monitor and manage workflow. Reports to the Regional Loan Administration Manager and provides monitoring results and remediation of findings within assigned market/team and promotes and maintains efficient operations processes designed to achieve the highest levels of customer service. Assists Regional Loan Administration Manager in the development and implementation of Bank-wide operating procedures, practices and controls to ensure compliance with bank policies/regulations. Manages a team of Commercial Relationship Specialists within a defined market or geography. Identifies, hires, motivates and retains top talent. Identifies opportunities for improved operational efficiency and increased productivity and provides recommendations to management. Partners and confers with management to coordinate operations and activities. Provides expertise and recommendations to the business units regarding process, procedures, and best practices. Ensures proper standards are implemented in order to safeguard the company assets. Manages and oversees the workflow of Relationship Specialist team to ensure a balanced workload across team. Partners with market leaders in ongoing portfolio monitoring and maintenance activities to ensure a high-quality loan portfolio. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice”. May perform other duties as assigned.

Requirements

2-5 years of relevant experience and an in-depth understanding of Commercial C&I and real estate financing, closing, procedures, and compliance regulations. (Required)
Ability to effectively manage and develop others.
Advanced knowledge of loan documentation and closing processes.
Experience in managing and implementing banking policies, procedures, practices and documentation.
Strong interpersonal and management skill.
Ability to attract, motivate, and retain a high-performing sales team.
Effective written and verbal communication and presentation skills.
Ability to work effectively with individuals and groups across the Bank operating from remote locations.
Demonstrated accountability, dependability, initiative and an ability to effectively prioritize tasks to ensure optimal results.
Proficiency with personal computers and related software packages such as Word and Excel.
Ability to train and present to small and large audiences or has the interest in learning to train and present.

Nice To Haves

2-4 years of prior management experience managing a team, hiring, and conducting performance evaluations or equivalent work experience (Preferred)

Responsibilities

Manages a team of Commercial Relationship Specialists (Loan Administrators) within the Commercial Lending division and specific assigned market.
Responsible for maintaining a high level of commercial loan closing expertise within supported market providing closing/technical counsel to loan administrators.
Partnering with market managers to monitor and manage workflow.
Provides monitoring results and remediation of findings within assigned market/team.
Promotes and maintains efficient operations processes designed to achieve the highest levels of customer service.
Assists Regional Loan Administration Manager in the development and implementation of Bank-wide operating procedures, practices and controls to ensure compliance with bank policies/regulations.
Identifies, hires, motivates and retains top talent.
Identifies opportunities for improved operational efficiency and increased productivity and provides recommendations to management.
Partners and confers with management to coordinate operations and activities.
Provides expertise and recommendations to the business units regarding process, procedures, and best practices.
Ensures proper standards are implemented in order to safeguard the company assets.
Manages and oversees the workflow of Relationship Specialist team to ensure a balanced workload across team.
Partners with market leaders in ongoing portfolio monitoring and maintenance activities to ensure a high-quality loan portfolio.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities.
Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”.
May perform other duties as assigned.

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays