Commercial Relationship Manager

First Interstate BancSystem • Sturgis, SD

3d • Onsite

About The Position

The Commercial Relationship Manager is an intermediate-level commercial banking position combining business development through a small-business platform with support for senior bankers in portfolio management and complex credit functions. The role helps generate quality earnings through interest income growth, maintaining margin and credit quality, collaborating with business partners to increase non-interest income, and controlling expenses. The position maintains an average loan portfolio of at least $20 million and up to $50 million, manages at least 50 bank relationships, and generates at least $1.1 million in bank revenue. The position is located at the Sturgis, South Dakota branch.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• Four to six years of experience in commercial lending, commercial credit underwriting, or an equivalent combination of education and experience.
• Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Understanding of the bank’s risk-rating system, credit products, and underwriting policies, and working knowledge of structuring credit products for small and medium-sized businesses across diverse industries.
• Proficient written and verbal communication skills, including presentation abilities.
• Ability to work effectively with individuals and teams across the organization to manage customer relationships.
• Initiative, sound judgment, prioritization skills, and adaptability under pressure.
• Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with probability and statistical inference, and to apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions presented in mathematical or diagram form and work with abstract and concrete variables.
• Proficient with Microsoft Word, Excel, and Outlook.
• Meet the physical and attendance requirements of the position, with reasonable accommodations available as described.

Nice To Haves

• PowerPoint experience.

Responsibilities

• Achieve individual annual production and growth goals for loans, deposits, and fees while ensuring compliance with credit terms and supporting the bank’s financial targets.
• Develop new business through outside business development activities and maintain contact with new clients to enhance their experience.
• Understand client needs by reviewing and analyzing personal and business financial information gathered through relationship reviews and meetings.
• Use internal customer-sourcing software to generate leads, track activities, and make referrals to appropriate business partners and bankers.
• Participate in community organizations to identify business opportunities and demonstrate the bank’s commitment to the communities it serves.
• Build a client and prospect referral pipeline by identifying and developing internal and external centers of influence.
• Maintain in-depth knowledge of the bank’s products and services, competitors, and competing products; promote relevant bank solutions to clients.
• Assemble cross-functional teams to respond to customer requests, involve subject-matter experts when appropriate, and identify cross-selling opportunities.
• Analyze credit to determine clients’ ability to meet borrowing requirements.
• Maintain accountability for portfolio activities and asset quality, including underwriting, structuring, portfolio management, and accurate risk assessment.
• Follow up on existing loans to ensure compliance with internal procedures and other required terms.
• Research and study industrial, commercial, economic, and financial conditions relating to existing and prospective business.
• Comply with applicable bank regulations, policies, procedures, and training requirements, and stay current on regulatory changes.
• Demonstrate and foster the bank’s mission, vision, values, and service commitments.

Benefits

• Generous paid time off in addition to paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level