Commercial Relationship Manager

Old National Bank • Farragut, TN

22d • $79,400 - $156,000

About The Position

Old National Bank is hiring a Commercial & Industrial (C&I) Banking Relationship Manager to generate new loan and deposit business against assigned sales goals by initiating and developing relationships with businesses, industries, developers, and consumers. The role is responsible for maintaining acceptable credit quality and appropriate loan pricing, managing an individual portfolio, expanding client relationships, and generating partner referrals.

The Relationship Manager uses consultative selling and coordinates bank resources and referral partners to build client-focused relationships. Responsibilities include evaluating and originating loans that meet bank standards, partnering with support staff throughout the origination process, and managing customer portfolios in accordance with loan standards. Success is measured by production of new loans, deposits, and fees, average portfolio targets, and loan delinquency results.

The position may be filled at the RM II, RM III, or RM IV level depending on the candidate’s qualifications and relevant experience. Travel to Old National, client, or meeting locations may be required.

Requirements

• Bachelor’s degree and/or high school diploma or GED with equivalent work experience.
• Minimum of 5 years of relevant commercial banking experience.
• Ability to coordinate organizational resources, identify key players, communicate relevant information, and build collaborative, client-focused relationships.
• Thorough knowledge of Loan Standards, Loan Review Administration, and Banking/OCC Procedures.
• Very high level of written and verbal communication skills.
• Proven record of successful sales performance and strong business development skills.
• Very high level of sales, negotiation, and financial analysis skills.
• Ability to travel to Old National, client, or meeting locations as the position may require.

Nice To Haves

• Depth and breadth of experience in commercial lending, business development, commercial credit, and portfolio management in C&I banking or the middle market.
• Consistent years of success and a track record as a Relationship Manager or in a similar role at Old National or another financial institution.
• Demonstrated ability to work through complex credits or other unique situations.
• Established market, regional, or industry connections and influence in acquiring, deepening, and maintaining profitable client relationships through sales, prospecting, and relationship expansion.
• Prior experience coaching or mentoring peers and demonstrating leadership skills.
• Agility and prior proficiency in adapting to changes in sales practices and broader market and industry conditions.

Responsibilities

• Achieve assigned personal sales goals through proactive sales activities.
• Align client and bank objectives and coordinate organizational resources and referral partners to build collaborative, client-focused relationships.
• Use a consultative selling approach to identify client needs and opportunities, conduct pre-call planning, establish rapport, explain products and benefits, address objections, and close sales.
• Leverage centers of influence to build a business network and pipeline.
• Evaluate loan requests for appropriate purpose, structure, and pricing, and ensure they meet current loan standards.
• Partner with support staff to ensure loan origination meets bank and client expectations.
• Seek guidance and insight from other lenders and executives to provide appropriate loan terms for the bank and client.
• Manage a portfolio of customers professionally and monitor it in accordance with current loan standards.
• Strengthen existing client relationships and foster new ones to meet or exceed average portfolio targets.
• Manage delinquencies and ensure classified credits are recognized promptly and referred to Special Assets.
• Meet personal goals for new loan and deposit production, average portfolio, new fee production, and average loan delinquency.

Benefits

• Competitive compensation and an incentive program.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members to promote engagement, awareness of diverse backgrounds and experiences, and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level