Commercial Relations Coordinator

NAV CANADA•Ottawa, ON

9d•Hybrid

About The Position

The Commercial Relations Coordinator's primary focus is to coordinate and facilitate land use discussions, submissions, and assessments for complex airport construction projects or developments outside of airport property. This is done before construction begins to ensure that the land use proposal does not impact NAV CANADA’s communication, navigation, and surveillance equipment, the safety of air operators, efficient operations, or air navigation systems. NAV CANADA is committed to building a skilled, diverse workforce and offers a challenging, team-oriented work environment. The company guides the world's aircraft safely and expeditiously through Canadian-controlled airspace with approximately 4600 employees. Employees deliver air traffic services, design and build technology, maintain systems, and provide technical and administrative support, all working together to keep the skies safe. NAV CANADA values its people and provides a motivating and satisfying workplace with generous compensation, benefits, and opportunities for training and development.

Requirements

Post secondary education preferably in business or equivalent work experience.
Operational experience in an aviation-related sector (such as a pilot, air navigation services, dispatcher, or airport operations).
Extensive experience collecting information from broad varieties of sources and distilling it to important points.
Experience with objectively comparing alternatives and arriving at a solution that balances creating value for customers with the effective use of company resources.
Proven experience reconciling different points of view and leading groups to mutually beneficial outcomes.
Experience working in a coordination function in a project-based, data-centric environment.
Experience compiling information into a concise form for decision-making by other parties who may not have adequate context or background knowledge of the issue.
Extensive experience and a high level of comfort with online collaboration platforms such as Office 365 (Power BI, Word, Excel, PowerPoint, SharePoint, OneDrive), Microsoft Teams/Zoom, and WebEx.
Sound knowledge of the Canadian Air Navigation System.
In-depth knowledge of Aeronautical Information Service (AIM) products and industry requirements.
Understanding of the aviation industry in Canada and abroad, including knowledge of airline and airport operations, and how situations might impact NAV CANADA and Customers on a financial level.
Knowledge of industry best practices for monitoring and controlling Project activities.
Ability to establish and communicate common goals and direction, coordinate cross-functional activities, and problem solve collaboratively.
Ability to use relationships to exert positive influence and ensure projects tasks are completed in a timely manner.
Ability to operate primarily in a matrix organizational structure where direct authority and resources availability is limited.
Ability to tailor information to specific audiences including translation of detailed technical information into terms understandable by inexperienced stakeholders not necessarily from the aviation industry.
Ability to work on multiple complex independent projects simultaneously and switch back and forth.
Ability to adapt readily to changing circumstances and priorities under trying conditions.
Ability to interpret and adapt information from various data sources and assess the impact, involving internal and external SMEs in discussions.
Ability to evaluate relative significance of task outcomes and determine an appropriate order for completion.
Establish and maintain appropriate interpersonal relationships with colleagues and all internal and external stakeholders and organizations.
Possess excellent oral communication skills both in person and via remote methods.
Possess excellent written communication skills with a focus on clear, concise, and grammatically correct language.
Independently prioritize workload based on available time and identify when in danger of exceeding capacity.

Nice To Haves

Bilingual Preferred
Experience with land use assessments
Strong knowledge of NAV CANADA’s corporate objectives, policies, and operational systems

Responsibilities

Monitor and coordinate activities associated with multiple complex projects either meeting certain established criteria/standards or designated by management as a project of interest, including analysing information and formulating recommendations for management on how to proceed.
Attend and arrange project meetings in a timely manner to obtain and disseminate information, conduct planning activities with other departments, prepare proposals, provide solutions, and translate in-depth technical discussion into terms understandable by inexperienced stakeholders.
Contribute to systems to enable the development of metrics reporting.