Service Technician

Smart Care•Ocala, FL
•Onsite

About The Position

5-Star Refrigeration is seeking a technician with commercial HVAC or cold-side refrigeration experience to learn commercial rack refrigeration. While previous rack refrigeration experience is not required, a strong technical foundation and a desire to learn are essential. This field-service position supports customers throughout the Ocala/The Villages market, requiring candidates to live within or near this territory. The role involves diagnosing, repairing, and maintaining commercial refrigeration and HVAC equipment, including walk-in coolers/freezers, reach-ins, and condensing units. Technicians will receive hands-on training to troubleshoot and service commercial rack refrigeration systems, developing expertise in compressors, refrigerant circuits, controls, and related components. Responsibilities include performing leak detection, refrigerant recovery, electrical and mechanical troubleshooting, reading diagrams, conducting preventative maintenance, responding to service calls, communicating with customers, documenting work, and working independently while staying connected with the team. Participation in an on-call rotation is also required.

Requirements

  • Previous commercial HVAC and/or cold-side refrigeration experience
  • Experience troubleshooting commercial equipment
  • Basic knowledge of refrigeration principles and components
  • Electrical troubleshooting skills
  • Ability to read wiring diagrams and schematics
  • EPA certification
  • Valid driver's license and acceptable driving record
  • Strong mechanical aptitude
  • Ability to work independently in the field
  • Good communication and customer-service skills
  • Willingness to learn more complex commercial refrigeration systems
  • Willingness to participate in an on-call rotation
  • Residence in or around the Ocala–The Villages territory

Nice To Haves

  • Previous rack refrigeration experience

Responsibilities

  • Diagnose, repair, and maintain commercial refrigeration and HVAC equipment
  • Service walk-in coolers and freezers, reach-ins, condensing units, evaporators, and other commercial cold-side equipment
  • Learn to troubleshoot and service commercial rack refrigeration systems
  • Develop knowledge of compressors, refrigerant circuits, controls, defrost systems, cases, and related components
  • Troubleshoot electrical, mechanical, and refrigeration issues
  • Perform leak detection, refrigerant recovery, evacuation, charging, and system repairs
  • Read and interpret wiring diagrams, schematics, and technical documentation
  • Perform preventative maintenance and identify potential equipment failures
  • Respond to service calls throughout the assigned territory
  • Communicate with customers regarding equipment conditions and completed repairs
  • Accurately document service work
  • Work independently while staying connected with dispatch and the service team
  • Participate in an on-call rotation as required

Benefits

  • Competitive pay based on experience
  • Hands-on rack refrigeration training and development
  • Company service vehicle and fuel card
  • Company-provided tools and equipment as applicable
  • Medical, dental, and vision benefits
  • 401(k)
  • Paid time off and paid holidays
  • Ongoing technical training
  • Opportunities for career advancement
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