Seasoned Commercial Refrigeration Technician

FIRSTCALL MECHANICAL GROUP LLC • Charlotte, NC

7d • Onsite

About The Position

STR Mechanical, now partnered with FirstCall Mechanical, is a commercial and industrial HVAC services provider in the Charlotte metro area. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services, serving a wide array of facility and customer types. With approximately 700 employees across multiple states, FirstCall is committed to building durable partnerships and expanding its operations nationwide. The company focuses on both market growth and employee development, believing that employee success contributes to overall success. We are seeking an experienced Seasoned Commercial Refrigeration Technician with a can-do attitude, strong problem-solving skills, and an active EPA Certification to join our fast-growing team.

Requirements

• Valid Driver License w/acceptable driving record
• Active EPA Certification
• 5+ years’ of experience in a commercial HVAC setting
• OSHA 10 certification
• Available to work flexible hours and on-call shifts as needed
• Strong mechanical aptitude and problem-solving skills
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively communicate with the customer by checking in and out with them on jobs.
• Able to explain the problems and resolution in a manner that the customer can understand.
• Closely communicate issues/concerns/updates with account managers on jobs.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal numbers.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Mental stamina for problem-solving and prioritizing multiple tasks.
• Help take lead over and teach helpers and tech I’s.

Responsibilities

• Diagnose causes of problems and/or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls
• Perform maintenance and service repairs on ice machine/cooler/freezer and other refrigerated systems (Superheat/Subcooling/Delta T)
• Repair or replace defective parts in units and equipment and their controls
• Communicate with Dispatch to ensure completion of scheduled jobs
• Maintain preventative maintenance schedules and procedures for customers
• Communicate effectively with clients to explain system issues, recommended repairs, and maintenance procedures
• Supervise and mentor apprentices and junior technicians, providing guidance on best practices and troubleshooting techniques
• Ensure team adherence to quality standards and project timelines
• Adhere to all safety protocols and regulations
• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Provide elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

Benefits

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
• 401(k) Retirement Savings Plan with a 5% match
• Life Insurance
• Short & Long-Term Disability
• Up to 4 weeks of Paid Off
• 9 Paid Holidays + Veterans Day for Veterans
• Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Company vehicle or allowance
• Mobile phone or phone allowance
• Uniforms
• Work boot and pants allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed