Commercial Property Manager

Kane Realty Corporation•Raleigh, NC

13h

About The Position

The Commercial Property Manager is responsible for the overall management of assigned properties to satisfy the requirements of the ownership and tenants, to preserve and increase the value and integrity of the properties and to meet the financial objectives of the ownership and management.

Requirements

Bachelors or equivalent
3+ years of directly relevant Property Management experience or 5+ in equivalent customer service field
Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
Ability to effectively communicate both orally and in writing with peers, managers and clients

Nice To Haves

Excellent verbal and written communication skills required
Understanding of marketing and customer service principles
Understanding of financial and accounting principals
Working knowledge of budgets and financial statements
Working knowledge of contracts and agreements
Working knowledge of building and grounds maintenance
Knowledge of relevant local, state and federal legislation and regulations

Responsibilities

Ensure that property, vendor and lease agreements are properly maintained and kept up to date in accordance with company policy.
Enforce terms of tenant and vendor agreements including policies and procedures outlined by the property management team.
Obtain estimates/bids for property services, negotiate and manage contracts with outside vendors.
Track service orders and compliance of all outside vendors.
Become proficient with the building systems, mechanical systems and the property management software.
Establish reporting protocols for maintenance requests, preventative maintenance, vendor and tenant certificates of insurance and key lease date tracking.
Conduct regular inspections of the property and tenant spaces to ensure compliance with leases and the general upkeep of the property.
Oversee capital improvement projects.
Provide excellent tenant service.
Establish relationships, maintain frequent communication and create a positive environment for tenant feedback.
Onboard all new tenants, provide all introductory information, emergency contacts, insurance requirements, rent collection procedures and maintenance request procedures.
Coordinate all tenant move-ins/move-outs
Investigate and resolve tenant complaints and concerns in a timely and efficient manner
Implement a process for proactive tenant outreach
Work closely with the Senior Property Accountant during the monthly reporting process.
Provide variance analysis explanations to be included in the monthly reporting package.
Communicate directly with the JV partner and coordinate with the Senior Property Accountant when necessary.
Approve invoices to be paid by the property and research/resolve billing issues
Assist in managing the property's cash reserves for distributions and coordinate with accounting
Prepare a monthly PPR to be reviewed by internal ownership
Provide a 5-year property outlook as requested by ownership
Serve as the point person during the initial implementation of Kardin software and transition the current Excel-based budget into Kardin budget software.
Prepare an annual budget to be approved by JV partner, coordinating with operations, accounting, leasing etc.
Communicate with the leasing team on a regular basis to ensure TI, lease commissions and amendments are updated in the annual budget.
Reforecast as necessary
Annually reconcile CAM and communicate with tenants.
Work with tenants to resolve CAM questions.
Periodically review CAM expenses and determine if monthly billing should be adjusted.
Periodically review CAM for leakage and adjust spending as needed