Commercial Property Field Adjuster, HYBRID (Southwestern Ontario)

SCM Insurance Services•Windsor, ON

5d•$80,300 - $111,500•Hybrid

About The Position

We are seeking a Field Residential/Commercial Property Adjuster to join our growing claims team in Southwestern Ontario. This role is well suited to a self‑driven professional seeking a flexible and rewarding career, who is motivated to build strong client relationships and continue developing toward more complex losses. In this position, you will investigate, evaluate, manage, and resolve commercial property claims from initial loss through to final settlement, while delivering an exceptional experience to our clients, brokers, and stakeholders. You will also play a key role in developing and maintaining a strong client base across Southwestern Ontario. For the right candidate, this role offers a clear development pathway toward Large Loss and complex claims handling. The ideal candidate brings strong technical expertise, sound judgment, and a customer‑focused approach, along with a CIP designation and 3 to 5 years of commercial property adjusting experience.

Requirements

3 to 5 years of experience handling commercial property claims.
CIP (Chartered Insurance Professional) designation required.
Strong knowledge of commercial property policy coverage and claims practices.
Excellent analytical, negotiation, and decision-making skills.
Demonstrated ability to manage multiple claims while meeting deadlines.
Strong written and verbal communication skills.
Proficiency with claims management systems and estimating tools.
Valid driver’s licence and ability to travel as required.

Responsibilities

Investigate, evaluate, and settle moderate to complex commercial property claims in accordance with policy wordings, company guidelines, and regulatory requirements.
Analyze coverage, determine liability, and assess damages related to property losses (e.g., fire, water, wind, theft).
Coordinate and communicate effectively with insureds, brokers, contractors, engineers, and legal counsel.
Prepare accurate and thorough claim files, reports, estimates, and settlement documentation.
Negotiate settlements professionally and within appropriate authority levels.
Maintain compliance with internal standards, service commitments, and industry best practices.
Identify subrogation opportunities and potential fraud indicators when applicable.
Provide guidance and support to less experienced adjusters, as required.

Benefits

Competitive pay: $80,300k-$111,500k per year
For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.
Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)