Commercial Property Claims Supervisor
About The Position
The Company Utica National Insurance Group, with 1,400 employees nationwide, focuses on making people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. This role is hybrid to our Charlotte-Ballantyne, NC or New Hartford, NY offices. What you will do You'll be responsible for managing a team of adjusters handling commercial property losses, and you will provide meaningful coaching and development for the team. As a leader, you will be responsible for executing the strategic direction of the company to ensure your team's operational excellence and exceptional service to our customers. In this position, you will participate in quality assurance to ensure the proper investigation, examination, reserving, settlement and defense of claims. This position requires strong people and project leadership skills, a collaborative mindset, and technical property claims handling acumen.
Requirements
- 4 year college degree or equivalent experience.
- 3+ years commercial property adjusting work.
- Property claims leadership experience strongly preferred.
- Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.
Responsibilities
- Supervise and instruct claim adjusters concerning all phases or work performed; train new claim personnel.
- Plan work and assign to all claims adjusters; manage team schedules.
- Oversee and assume responsibility for all work performed by claims adjusters, including quality of work.
- Manage follow-up procedures on all active claims - review files, answer technical questions, discuss issues, and check for errors and discrepancies; take appropriate remedial action as needed.
- Check and approve independent adjuster’s bills and other claim expenses.
- Review investigations and related forms and reports.
- Work with coverage counsel on coverage analysis and handling of coverage analysis.
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
- Personal insurance discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
