Commercial Plumbing Service Technician

TDIndustries•Phoenix, AZ

About The Position

The Service Technician II – Plumbing installs, maintains, and repairs plumbing systems in commercial or residential settings. The role includes reading blueprints and drawings to plan plumbing, waste-disposal, and water-supply layouts; cutting, assembling, and installing pipes and tubing while considering existing infrastructure; and ensuring water-supply systems function properly. The technician diagnoses and troubleshoots plumbing and related equipment, performs a range of repairs and maintenance, and participates in an on-call standby rotation according to business-unit policies. The position also involves safely driving a company vehicle and trailer, documenting labor and materials for invoicing, maintaining tools, equipment, and vehicle inventory, and purchasing materials from suppliers. TDIndustries is an employee-owned Mechanical, Electrical, and Plumbing company providing building solutions, including design, construction, service, and facilities maintenance. The company describes its culture as focused on employee voice and ownership, training, career development, trust, servant leadership, and welcoming Partners of diverse backgrounds.

Requirements

High school diploma or GED.
Two to five years of experience as a Service Technician.
Possess registrations, professional licenses, and/or certifications mandated by the position.
Required plumbing repair skills, including stoppages and cabling, pumping, backflow testing and repair or replacement, fixture installation or replacement, general troubleshooting and repair, domestic water/sewer or storm-water leak repair, fixture rough-in, pump replacement or repair, leak locating and line tracing, hydro jetting, and camera work.
Water-heater planned maintenance and troubleshooting and replacement skills.
Boiler planned-maintenance skills.
Ability to read schematics and blueprints.
Diagnostic ability demonstrated through prior experience and/or training.
Ability to perform as a self-managed individual.
Professional demeanor, solid interpersonal skills, and good written and oral communication capability.
Strong business ethics.
Safe driving performance and ability to meet company vehicle-driving policy requirements.

Nice To Haves

A two-year technical degree in a related field.

Responsibilities

Diagnose plumbing issues through observation, testing, and trade-appropriate setup.
Disassemble and reassemble commercial or residential equipment for troubleshooting.
Operate hand tools, power tools, gauges, and testing equipment.
Perform plumbing repairs, including stoppages and cabling, pumping, backflow testing and repair or replacement, fixture installation or replacement, and general troubleshooting.
Repair domestic water, sewer, and storm-water leaks; perform fixture rough-ins, pump replacement or repair, leak locating and line tracing, hydro jetting, and camera work.
Troubleshoot, replace, and maintain water heaters.
Perform boiler maintenance.
Participate in the technician on-call standby rotation as required by business-unit policies and procedures.
Safely drive a motor vehicle and trailer, meet company vehicle-driving policy requirements, and follow company safety requirements.
Document invoicing data based on hours worked and materials and equipment used.
Maintain equipment, tools, and inventory stock on the service vehicle.
Purchase materials and issue purchase-order numbers to suppliers.