Commercial Planning & Ops Contractor

Kyyba•Troy, MI

38d•Onsite

About The Position

About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Job Description WHO WE ARE LOOKING FOR We're looking for a Service Parts Pricing Analyst who thrives in a fast ‐ moving startup OEM environment and brings a proactive, self ‐ starting mindset. You are comfortable working independently, yet you collaborate seamlessly across engineering, finance, service, supply chain, and product teams. You communicate clearly, act quickly, and consistently deliver data ‐ driven insights that elevate the overall service parts organization. You possess a strong understanding of automotive aftersales, including service parts nomenclature and pricing dynamics. You balance competitive market positioning with cost and margin realities, backed by a solid grasp of financial and P&L impacts. You can articulate, justify, and defend pricing recommendations with clarity and confidence. Your work is grounded in analytical rigor, thoughtful reasoning, and a commitment to operational excellence. | WHAT YOU GET TO DO Develop, set, and maintain service parts pricing that supports our position as a low ‐ maintenance ‐ cost vehicle brand. Conduct competitive benchmarking across OEM, aftermarket, and distributor channels to ensure pricing aligns with marketplace expectations. Analyze cost inputs, pricing trends, and market data to propose price adjustments. Update pricing when parts are superseded or revised (pricing changes only—not supersession strategy ownership). Maintain accurate pricing data in NetSuite ERP and support reporting and audit needs. Collaborate closely with Commercial, Service, Purchasing, and Finance teams to support cost, margin, customer ‐ experience, and warranty objectives. Contribute to shaping and improving new pricing processes within an evolving startup environment. Influence key business metrics, including Total Cost of Ownership (TCO) and warranty cost recovery alignment.

Requirements

A Bachelor's degree in Business, Finance, Supply Chain Management, Automotive Technology, or related field is preferred. Equivalent industry experience will also be considered.
3–6 years of professional experience, with automotive industry experience required
Background in pricing, cost analysis, service parts operations, or similar analytical functions.
Strong data analysis capabilities, including advanced Excel skills; experience with NetSuite ERP is preferred.
Ability to interpret competitive data and translate insights into effective pricing decisions.
Excellent communication skills and comfort working cross-functionally.
Analytical rigor, attention to detail, and the ability to build structure and process where needed.
A bias for action and the ability to operate effectively with evolving systems and ambiguity.

Responsibilities

Develop, set, and maintain service parts pricing that supports our position as a low-maintenance-cost vehicle brand.
Conduct competitive benchmarking across OEM, aftermarket, and distributor channels to ensure pricing aligns with marketplace expectations.
Analyze cost inputs, pricing trends, and market data to propose price adjustments.
Update pricing when parts are superseded or revised (pricing changes only—not supersession strategy ownership).
Maintain accurate pricing data in NetSuite ERP and support reporting and audit needs.
Collaborate closely with Commercial, Service, Purchasing, and Finance teams to support cost, margin, customer-experience, and warranty objectives.
Contribute to shaping and improving new pricing processes within an evolving startup environment.
Influence key business metrics, including Total Cost of Ownership (TCO) and warranty cost recovery alignment.