Commercial Pest Control (Route Manager)- We Train You!

Sprague Pest Solutions•Portland, OR

9d•Onsite

About The Position

Join Our Team as a Commercial Pest Control Technician! Are you passionate about solving problems and helping businesses thrive? Do you enjoy working independently while being part of a supportive team? Sprague Pest Solutions is on the lookout for a dynamic Route Manager to join our team and make a real difference for our clients. If you love solving problems, enjoy working independently, and thrive on building great relationships, this is the perfect opportunity for you. The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.

Requirements

A friendly and professional demeanor with a commitment to delivering uncompromising service.
Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.
Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.
Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.
Maintain proper inventory of tools, equipment, and materials in the company vehicle.
High school diploma or equivalent
Valid Driver’s License and satisfactory Motor Vehicle Record
2+ years’ experience in route sales, facilities management, janitorial service, landscaping, or environmental services, AND/OR 2+ years’ experience in customer service, sales, retail, or hospitality roles
Attention to detail and high standards of work quality
Hunger for knowledge and professional development
Competitive approach to both individual and team performance
Ability to communicate effectively verbally and in writing with customers, peers, and managers
Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines
Ability to adapt quickly and work effectively in varying environments and job site conditions
Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
Attention to detail and ability to recognize and correct errors and inconsistencies
Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company’s objectives and values
Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly
5+ years Satisfactory Motor Vehicle Record
Criminal Background Check: Federal, State, County
DOT Physical with 5-Panel Drug Screen
All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Nice To Haves

2+ years’ experience in pest control, landscaping, agriculture, or food production
Pest control, industrial, or safety certifications

Responsibilities

Manage a dedicated route of commercial clients, ensuring their pest problems are a thing of the past.
Work a flexible schedule to meet client expectations, handling urgent and unscheduled services like a pro.
Provide top-notch pest control and inspection services at client locations, always with a smile and a friendly attitude.
Respond quickly and professionally to client complaints and service requests, turning pest problems into solutions.
Seek out opportunities to expand accounts and branch sales by asking for referrals and discussing add-on services, products, and equipment.
Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner.
Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests.
Partner with client and technical specialists to solve complicated pest problems.
Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.
Provide uncompromising service, aiming to exceed client expectations in every interaction.
Set up, monitor, and tear down equipment for new installations and specialized treatments.
Respond quickly and professionally to client complaints and service requests.
Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner.
Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.
Maintain proper inventory of tools, equipment, and materials in company vehicle.
Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team.

Benefits

Health, Vision, Dental Insurance within 30 days of hire
401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
Paid time off: Sick time available day 1, holiday and vacation time after 90 days
Childcare assistance and college savings plan
A take-home service vehicle with gas card
Company-provided phone, uniforms, and safety equipment
On-the-job training and licensing
Pride in your work and the Sprague mission
A supportive team environment based on family values
Unlimited growth opportunities, with continuing education and leadership training