Commercial Parts Pro
Advance Stores Company•Baltimore, MD
•Onsite
About The Position
This is a professional-level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for the profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage Team Members and requires expert knowledge of automotive systems and parts. The role has the ability to source from numerous places, including special order, FDO, and second source, and can direct drivers to ensure timely and accurate delivery. This is a full-time position.
Requirements
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
- Effective communication, listening and problem solving skills
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
- Ability to work an assortment of days, evenings, and weekends as needed
- A minimum of 3 years of prior automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
- High school diploma or general education degree (GED)
Nice To Haves
- ASE certification preferred, but not required
Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Benefits
- Comprehensive health and wellness benefits program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
